Account Manager

Innerworkings New York City , NY 10008

Posted 11 months ago

account manager

new york, ny

who we are

InnerWorkings is the leading marketing execution firm serving Fortune 500 brands across a wide range of industries. As a comprehensive outsourced enterprise solution, we leverage our proprietary technology, an extensive supplier network, and deep domain expertise to streamline the production of branded materials and retail experiences across geographies and formats.

At InnerWorkings, we reward sharp, unconventional thinkers who are motivated to create their own success. Our winning culture draws from employees who step up to the challenge of solving tough problems and making a difference. We dream big, so our clients can dream bigger.

the job

In this client facing role for a globally recognized leader in the beer, wine, and spirits industry, the Account Manager will oversee the dedicated InnerWorkings team responsible for managing the proprietary technology for the account. The role will focus on managing the day-to-day activities of the account team and maintaining an effective relationship with key client stakeholders. The account team will enable the client to manage their end-to-end production processes, from product creation, effectively capturing demand, and cutting purchase orders.


  • Overall accountability for the team managing the technical solution

  • Run strategic client meetings

  • Build trusted relationships with clients, agencies, and suppliers

  • Collaborate with internal teams, including the Implementation and Operations teams

  • Oversee performance management and ensure accurate reporting

  • Liaison between the client and internal departments

  • Manage the continual development of tech solutions

  • Act as the escalation point for all service-level issues

  • Support new user training in collaboration with Technology Solutions Coordinator


  • 3+ years of experience managing marketing or technology solutions in a manufacturing, agency, or client environment

  • 2+ years of supervisory or management experience

  • Bachelor's degree in related discipline

  • Direct client-facing experience

  • Proven leadership experience with a high level of project management competency

  • Strong experience working with suppliers and agencies

  • Excellent communication and presentation skills

  • Highly proficient with MS Office software, with a high aptitude for Excel

  • Entrepreneurial minded with an internal drive to continuously hit goals and succeed

  • Experience excelling within fast paced, high energy environments


At InnerWorkings we understand that your life extends beyond the workplace. We value our employees and offer a variety of benefits including health and wellness, time off, volunteer opportunities and retirement plans designed to keep our employees at the top of their game and inspired to be a part of the InnerWorkings team.

InnerWorkings is an Equal Opportunity Employer.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Manager


Posted 4 days ago

VIEW JOBS 2/22/2020 12:00:00 AM 2020-05-22T00:00 An Account Manager is responsible for identifying and closing new business opportunities within established and new accounts in a geographically dispersed territory. Additionally, an Account Manager will focus their call activities on multi-specialty ambulatory surgery centers (ASCs), hospitals and Inpatient/Outpatient Endoscopy Suites. The primary objective of the ASP Account Manager is to meet established sales goals to include market share objectives. * Responsible for establishing and maintaining customer relationships, and overall financial performance within assigned territory by meeting annual sales goals, driving growth in market share from competitors, and ensuring positive Customer experiences * Develop new potential customers, primarily via Capital equipment placements while developing customer champions for ASP technologies. * Manage multiple call points within hospitals and local integrated delivery networks, including the following: Supply Chain, Nurse Managers, Risk Management, and Sterile Processing, Materials Management, Bio-Medical/Clinical Engineering, and Infection Prevention * Effectively communicate and collaborate with: Regional Sales Director, Corporate Accounts Directors, field service engineers, marketing, training and education. * Partner with Strategic Account Managers and Corporate Account Directors to provide insights from local accounts to drive territory strategy and implementation of IDN (integrated delivery network) contracts * Establish relationships with hospital customers where surgical procedures are performed or influenced. * Provide product demonstration, training presentations and in-servicing based upon Customer's needs. * Leverage to provide timely and current information on customers within your territory; routinely update sales actions plans and forecasts for Territory Quarterly Reviews and Business Plans to facilitate the purchase of ASP products and services. * Establish and maintain optimum account call frequencies which lead to better relationships with the customer, better understanding of the customer's business and needs, and the accomplishment of the sales quota. * Analyze territory capital, consumable, and service sales potential to develop sales execution plans that maximizes sales at or in excess of the company plan. * Continually acquire, maintain, and expand personal understanding of features, benefits, applications and market conditions, which enhance the needs for our current and future products. * Participate in local Chapters AORN, IAHCSMM, SGNA, and/or other relevant organizations including regional level buying groups. Here's what we'll need from you: * Bachelor's degree required * Minimum of 4 years of experience in medical sales, preferably capital equipment, or equivalent experience * Experience selling to hospitals, ASC's, and Inpatient/Outpatient Endoscopy Suites. * Candidates must possess a valid driver's license issued in the United States. * The ability to travel based on the requirements of the role. * Demonstrated/documented success launching new products, increasing product utilization, and protecting business from competition * Experience prospecting for new business and cold-calling. * Must live in or be willing to relocate within defined territory. Nice to Have: * Remove - Experience selling to physicians teaching a new procedure and selling a new paradigm. * Experience discussing reimbursement related to medical device sales. * Sterilization experience strongly preferred Fortive is a global family of more than 20 industry-leading industrial growth and technology companies, united by a shared purpose: to make the world stronger, safer, and more effective by providing essential technology for the people who accelerate progress. Here, you get the excitement of a "startup" with the stability and predictability of an organization strongly grounded in its roots and with a proven track record of growth. There's no limit to what you can learn, or the impact you can make: for you, for us, for growth. Come join our team at Advanced Sterilization Products (ASP) and be part of a global leader in infection prevention solutions for the healthcare industry. With advanced products, technologies, and workflows for medical sterilization and disinfection, ASP is dedicated to defending the lives of patients, families, healthcare workers, providers, and communities. Add your talent to our extraordinary team and help us in our mission to make healthcare safer for everyone. ASP is based in Irvine, California with core sites in Everett, Washington and Schaffhausen, Switzerland plus many more offices around the world. "The company in which you have expressed employment interest is a subsidiary or affiliate of Fortive Corporation. The subsidiary or affiliate is referred to as a Fortive Company. Fortive Corporation and all Fortive Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-866-272-5573 or e-mail to request accommodation." Fortive New York City NY

Account Manager