Account Manager

Traffic Control Company, an InfraStripe Company

Since 1962 Traffic Control Company (TCC) has continued a long-standing commitment to our customers. We utilize the most advanced equipment, technologies, proven processes, quality products and highly trained employees to sustain long-term growth and profitability while making customer satisfaction our top priority.

POSITION DESCRIPTION

Under the immediate direction of the General Manager, this position will be responsible for performing weekly cold call appointments to potential, new, and existing customers, creating new accounts to sell equipment, materials, and services. Responsible for providing customers with quotes efficiently and maintaining positive customer relationships to ensure future sales.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Contacts and interacts directly with potential, new, and existing customers to present information and explain available equipment including arrow boards, message boards, traffic signals, signs, barricades, etc. to new or existing customers in assigned area or territory utilizing persuasive sales techniques.

• Prepares and presents proposals to sell services that address customer needs; prepares forms or agreements, closes transactions, and secures sales in a timely and efficient manner.

• Calculates and quotes prices or communicates with internal departments to obtain quotes and assistance in meeting customers' needs.

• Communicates with accounting, finance, operations, warehouse, and inside sales departments to submit orders and to ensure that customers receive purchased items efficiently.

• Collaborates with Accounting department to follow up with customer accounts and requests outstanding payments.

• Answers all questions concerning construction equipment, with appropriate referrals to services where required.

• Regularly conducts market research to stay informed of new services and changes that might affect services offered, as well as company contract procedures and service prices.

• Creates prospect list, schedules routes, and acquires new accounts by stopping at pre-scheduled locations or unplanned construction sites.

• Maintains weekly sales, call reports, follow-up action plans, and works with manager to set personal sales goals.

JOB REQUIREMENTS

• 2-year college degree or equivalent preferably in a construction-related industry

• Previous sales/construction experience preferred.

• Maintains weekly sales, call reports, follow-up action plans, and works with manager to set personal sales goals.

• Effective and assertive communication skills including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearly.

• Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people

• Stress tolerance and the ability to maintain satisfactory work standards under pressure

• Excellent time management and organizational skills and ability to plan routes and manage multiple accounts

• In-depth product knowledge including proactive learning and understanding

• Proficient PC skills, including use of Microsoft Office (Excel, Word)

• Excellent customer service skills including effective conflict management and adapt to different personalities

• Proactive, self-motivated, innovative, collaborative, multi-tasker, creative and analytical

WORKING ENVIRONMENT

TCC is located in Valley Park, MO and local travel will be required.

TCC, an InfraStripe company, is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), ancestry, citizenship, race, color, national origin, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), marital status, military status (including status as a uniformed servicemember, a veteran, or dependent of a servicemember), or any other status protected by federal, state, or local laws.