Account Manager II

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Essential Duties and Responsibilities:

• Works proactively to maintain relationships with carrier and client contacts. May lead client meetings for accounts assigned to them.

• The Senior Account Manager will have responsibility for managing the renewal and marketing process from start to finish, in conjunction with the Account Executives and Advisors.

• Communicates directly with clients and carriers, in collaboration with the Account Executive or Advisor/Client Executive.

• Creates and maintains client files in accordance with office procedures. Responsible for keeping client policy records in the agency management system.

• Will have an assigned book of business.

Knowledge, Skills, and/or Abilities:

• Highly organized with excellent verbal and written communication skills.

• Self-confident to make sound independent decisions.

• Able to work overtime as necessary.

• Ability to successfully interact with a variety of people and function well both in a team environment and autonomously.

• Ability to handle situations in a calm, courteous and professional manner

• Customer-focused focused to establish and maintain effective relationships

• Intermediate level of experience in Microsoft Office products, specifically Word, Excel, and Outlook

• Intermediate level of experience in agency management system(s)

• Ability to prioritize multiple tasks to meet deadlines

• Must be able to read, analyze and reconcile financial reports

• Possess strong analytical and problem-solving skills

• Sharp attention to detail, decision-making skills, and problem resolution

• Flexibility and adaptability to changing priorities, deadlines, and technology.

What We Offer

NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.