One Digital Bethesda , MD 20813
Posted 1 week ago
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that's making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.
We understand that pursuing a new job is a big deal. Maybe you're afraid you won't fit in. Well, here's the good news. For us, the days of "fit in to get in" are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
The Account Manager supports the client management team in the overall administration, technology management and broad account servicing duties. This client-facing role serves as the main point of contact for billing, eligibility and routine claim issues.
Essential Duties and Responsibilities (include but are not limited to):
Develops an understanding of employee health and welfare benefits and related laws
Works closely with consultant and account team
Prepares benefit, contribution and leave benchmarking
Maintains agency management system(s)
Manages online client portals and conducts client demonstrations
Resolves enrollment, billing and routine claim issues
Prepares custom employee brochures
Responsible for tracking and providing first look analysis of monthly carrier claim/premium & large claim reports from carrier sites
Requests and tracks ID cards, benefit summaries, SBCs and SPDs.
Reviews plan documents for accuracy
Assists with data gathering and preparation of total compensation statements
Assists with the preparation of client-ready presentations
Assists with marketing and spreadsheet preparation
Presents plan information to employees
Updates and distributes required annual notices
Builds relationships with clients through proactive communications
Manages the DC HealthLink administrative process for small DC based clients
Assists with ACA Employer Shared Responsibility reporting for clients on an as needed basis
Qualifications, Skills and Requirements:
Excellent attention to detail
Self-motivated
Positive attitude
Strong organizational and critical thinking skills
Effective oral and written communication skills
Team player - able to collaborate effectively with account management team and across other teams
Strong interpersonal skills - personable, adaptable to change, customer-focused
Professional attitude and appearance
Education, Training and Experience:
Bachelor's degree required
Must obtain Life & Health license within 90 days of employment
Proficient in all Microsoft Office products; required
Health and Welfare benefits training provided
Other:
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
Thank you for your interest in joining the OneDigital team!
One Digital