Account Manager HPC Latam North

Job Description

"We bring insights and innovations that address the trends that are shaping our world today, and putting us on a path towards sustainable development"

The Health and Biosciences Sales Team is looking for a Talented professional to fulfill this role inside the Home, Industrial and Textile segment. This position is key to contribute to the market share growth, having scope over all Latin America north region which includes Mexico, CAM and Andean. For this role, we expect full participation on the local commercial strategy execution, building and maintaining strong, long-lasting customer and distributor relationships at technical and commercial levels, overseeing customer account management, negotiating contracts and agreements to maximize profit, and working with internal organizations to support client's needs.

This opportunity will be recruited in Colombia or Mexico.

Key responsibilities will include:

Developing strong relationships with customers, and connecting with key business executives and stakeholders. It will also be important to keep on identifying new business opportunities among existing and potential new customers. In this role, this position will liaise with cross-functional internal teams to improve the entire customer experience. Some of your key tasks will be:

• Build and maintain deep, strong, and long-lasting at all levels through intensive networking and providing best-in-class service to customers and distributors.

• Deeply understand and leverage internationally IFF's strategy, organization, capabilities, proprietary technologies, resources, product, and service offerings.

• Strive to understand customer strategy, brands, potential, and how the company will deliver value to their business. Position IFF as a strategic trusted partner by co-creating winning value propositions.

• Understand Research and Development projects and unmet needs, being able to translate them into new projects and opportunities, develop and execute strategies to generate new sales

• To understand the customer´s Marketing strategy to maximize success criteria indicators.

• Strive to understand the distributor strategy and resources, and create the execution plan to improve the footprint and increase the association by strengthening technical and commercial support.

• Lead cross-functional and cross-cultural teams through complex, technically challenging projects with sales plans, even without hierarchical authority.

• Create, present, and professionally execute account plans aligned with global strategy and local business objectives, aiming to expand market share. Keep plans updated to maintain relevancy

• Prepare sales reports and new business activities for the company management.

• Responsible for accurate sales forecasting as input for S&OP cycle, keeping pricing information updated on our systems, and managing Pipeline following companies processes such as Salesforce.com

• Understand, and align with legal teams, negotiate contracts with customers, distributors, and suppliers to close agreements to maximize profits and business strategy covertory.

• Deliver technical understanding and acquire technical expertise to improve the consulting service to customers.

• Liaise with logistics (supply chain group and Customer Relations Department) and production to ensure proper and smooth supply to assigned direct customers.

Required Skills:

• Bachelor's degree preferred in technical fields; chemistry, chemical engineering, biotechnology food engineering.+ relevant experience

• Proven work experience as an Account Manager or relevant role for 5 years at least in the Home, household, and industrial segments. Preferably with previous experience with enzymes for the Laundry segment

• Excellent interpersonal, communication, and problem-solving skills with the ability to lead and coordinate activities with the internal support team and customers.

• Demonstrated competency in managing multiple projects simultaneously and leading multicultural teams

• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization

• Exceptional relationship-builder skills and listening negotiation, and presentation abilities

• Confident, dynamic, and enthusiastic professional with the ability to generate trust by delivering on commitments

• Knows the B2B business environment and is a fast learner

• Fluency in Spanish and English communication both written and oral

• Aptitude for business development - challenges the conventional process, openness to look for new solutions, resilience, ability to develop new approaches to test solutions, comfortable asking challenging questions.

• Open-minded and can change opinions based on new information; perform a wide variety of tasks and change focus as demands change.

• Demonstrates a good understanding of the benefits of commercial sustainability through biotechnology.

• Willingness to travel approximately 30% of the time.

Other skills needed:

• Solid experience with CRM software (Salesforce, Concur) and MS Office (particularly MS Excel)

• Self-motivated, self-starter and love challenges

• Business-oriented and results-driven

• Able to collaborate and be a team player

• Capable of multitasking

• Ability to work with remote collaborators

• Ability to adapt to changing priorities

• Strong attention to details

• Knowledge in indent sales

Skills desirable but not mandatory are:

• Previous experience with enzymes for Textile segments

IFF is an Equal Employment Opportunity Employer

It's an exciting time to be part of the IFF family. We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.