S
Account Manager (Home Care)
Safrest Bala Cynwyd , PA 17356
Posted 3 days ago
SAFREST Resources has partnered with an innovative home care agency committed to changing the way the world ages at home.Our client is seeking a growth-minded individual to join their mission-driven organization as an Account Manager and help drive positive outcomes in the community.Your role:
- Take ownership of existing accounts, ensuring continuous value creation and engagement through life enrichment activities and comprehensive service oversight.
- Establish feedback loops to communicate service outcomes regularly, fostering deep, lasting relationships.
- Drive the acquisition of new clients while expanding the footprint within current accounts. Utilize your sales acumen to identify opportunities for growth and increased service provision.
- Serve as a representative in various community settings, including networking groups and events, to elevate brand awareness and foster new client relationships.
- Work closely with internal teams to ensure client needs are met with the highest satisfaction, maintaining seamless communication and coordination.
- Maintain up-to-date knowledge of service offerings, requirements, and obligations to ensure compliance and excellence in service delivery.
- Other duties as assigned
What you bring:
- Bachelor’s Degree in health care, social work, or related profession from an accredited university preferred.
- Minimum 2 years of sales or account management experience in healthcare, home care, or related fields.
- Exceptional customer service and sales abilities.
- Proficiency in Salesforce, Zoom, social media, and Google products.
- Deep emotional intelligence with a focus on building and maintaining strong relationships.
- Active and current driver's license in good standing.
- Multitasker and critical thinker with strong analytical skills.
- Exceptional interpersonal and communication skills, including writing, speaking, and active listening.
Benefits:
- Tiered quarterly bonus structure
- Medical/dental/vision Insurance
- Life insurance
- Health savings account
- Flexible spending account
- 401(k) matching (up to 5%)
- Employee assistance program
- Flexible PTO plan
- Holidays and floating holidays
- Pet insurance
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