We have an Account Manager opening in our Fremont, CA. office to manage and develop existing client relationships. In this position you would regularly interact with your assigned customer base in order to identify individual client requirements and levels of satisfaction, effectively communicate those needs to internal operations management and monitor service quality to ensure customer satisfaction.
As the primary point of contact for the client, you would initiate and receive calls to build positive relationships and respond to client questions/concerns. Approximately 25%-35% of your time would be spent in the field where you would be expected to attend client meetings with mid-level management to understand the clients individual objectives and implement creative solutions to meet those goals. In this fact paced environment you would be responsible for developing relationships by keeping clients abreast of best industry practices, identifying additional opportunities within your assigned book of business and up-selling new products and/or services.
Will consider entry level candidates that have the following criteria:
A strong hunter mentality -- the ability to prospect and sell into new account opportunities
Experience selling outsourced services is a plus
Driven to succeed and excel, with a passion and enthusiasm for the business
Excels in an entrepreneurial atmosphere with constant change
Technical awareness -- can confidently converse with IT personnel
Strong relationship building skills, with the ability to build and lead cross-functional teams to achieve sales results
Ability to grasp and map processes and corresponding document and information flows between departments
Proven record of exceeding quota in previous positions
GRM Document Management is a leading provider of lifecycle records and information management solutions. The company brings proprietary innovation, blended integration and new levels of cost efficiency to document storage, data protection, digital/electronic document management and certified destruction. With over 25 years of experience, GRM has earned the trust and continued business of more than 7,000 customerslarge and small, domestic and multinationalrepresenting a wide range of industries. Clients are served from state-of-the-art, climate-controlled facilities in major U.S. markets and internationally throughout China.
If qualified and interested, please send resumes by email to email@example.com
GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.
GRM Document Management