Account Manager (Greenwich Transportation Underwriters)

Job Title: Account Manager

Agency/Platform: Greenwich Transportation Underwriters

Location: Brentwood, TN

About Acrisure:

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

To provide front line assistance to our agents, carriers, and underwriting staff including responses to e-mails and phone calls, issuing policies and endorsements, requesting, and following up for account information, and maintaining electronic files.

Responsibilities:

• Provide timely and professional customer service to producers, carriers, and underwriters to facilitate processing of business.

• Process incoming submissions for both logistics and trucking business.

• Issue binders and invoices on new and renewal business in a timely manner.

• Process both premium and non-premium bearing endorsements and invoice when applicable.

• Process federal and/or state filings as directed by the underwriter.

• Accurately compute and invoice surplus lines taxes, state fees, etc. and file with state when applicable.

• Screen Motor Vehicle Records (MVRs) for eligibility per carrier guidelines and report to carrier if required.

• Process policy cancellations, reinstatements and/or non-renewals as requested by insured, premium finance companies, carriers, etc.

• Accurately issue policies according to the information provided by the underwriter and guidelines provided by the carrier.

• Comply with both insurance, carrier and regulatory guidelines and procedures.

• Assist in the preparation and response of both internal and external carrier audits.

• Manage diary system to ensure all required information or documentation is received within an established timeframe.

• Provide required documents and requested information to carrier personnel.

• Provide confirmation of pertinent policy information to Premium Finance Companies.

• Demonstrate knowledge of, and support, GTU mission, vision, value statements, standards, policies and procedures, operation instructions, confidentiality standards, and the code of ethical behavior.

• Keep management informed on the status of day to day-to-day operations and other projects assigned.

• Investigate & analyze problems and recommend appropriate course(s) of action to management.

Additional Responsibilities:

• Provide backup support to front desk by handing items such as handling incoming mail, new & renewal business submission file set-up, and new & renewal broker file set-up.

• Assist management with work on special projects including loss run review and data entry.

Training and Experience:

• 4-Year Degree or Equivalent Work Experience Preferred

• Customer Service Experience, a Plus

Future Advancement Opportunities:

• Logistics and Truck Underwriting

• Management

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.