Account Manager

Company Overview:

Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.

Position: Account Manager

Compensation: $30-$36 per hour

Core Responsibilities & Duties:

• Plan, quote, enter, direct, and monitor domestic and international shipments

• Ensure all customer instructions are entered into the system

• Ensure necessary shipment milestones are present and in correct order

• Work with operations team to determine routing for required service level

• Negotiating rates with vendors and request spot quotes

• Accruing vendor costs and working to revolve any variances

• Sending invoices to the customers

• Ensure freight and documentation meets security, TSA, and company compliance programs

• Track and monitor entire process of cargo movement and keep customers up to date on movement details

• Other duties as assigned

Job Requirements & Qualifications:

• Computer skills including Microsoft Office products including Word, Excel, Outlook, etc.

• Minimum of 2-3 years of experience in international and domestic import and export operation

• Strong attention to detail and ability to handle high volume of transactions

• Ability to multitask and work well under pressure

• Strong verbal and written communication skills

• Ability to coordinate efforts with other organizations

• Strong problem-solving skills

• Team oriented

What We Offer:

• Competitive base salary

• Two weeks of paid time off within the first year of employment, sick time and holidays

• Company provided life insurance

• Health, vision, and dental insurance options

• Commuter benefit plan

• Optional supplemental life insurance

• 401(k)

• Wellness program

• A great place to work with a terrific culture

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