Account Manager - Federal Employee Program, Senior - Central Valley

Your Role

The Federal Employee Program team is responsible for Federal Employee Health Benefits and serves all federal employee is the state of California. The Account Manager

• Federal Employee Program, Senior

• Central Valley will report to the Senior Manager, Account Management, FEP. In this role you will be primarily responsible for the sales, retention, and support of government programs to major accounts throughout Central California, including but not limited to Fresno, Kern, Kings, Monterey counties. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

• Use thorough understanding of competitive product offerings and can confidently differentiate between BSCA and competitive products

• Confidently articulate thoughts, is an active listener and can effectively handle and respond to client questions

• Anticipate client pushback and has intermediate understanding of factors at play e.g. stickiness, switching costs, client value drivers

• A wide degree of creativity and latitude is expected, especially in the area of year-round events to promote the FEP line of business

• Participant and host events including face-to-face trainings and wellness presentations

• Take the lead in the field scheduling multiple Open Season events in assigned territory

• Organize, and execute Agency Benefit Officer Seminars prior to Open Season

• Assist in the training of internal and temporary volunteers for Open Season purposes

• Partner with marketing to develop and create items such as posters and PDF flyers to promote scheduled events