Account Manager

About the role

Hinda Incentives Loyalty Group is seeking for a Consumer Loyalty Rewards Account Manager. In this role, you will be responsible for providing leadership oversight to internal and client team members, developing, managing, and discovering opportunities within new and existing key/major loyalty account relationships, and growing revenue and margin in these accounts. Successful candidates will have experience in working with client executives, will have a creative work style, and will understand the nuances of consumer loyalty marketing or have a keen desire to learn about consumer loyalty marketing.

As part of your primary responsibilities, you will:

• Manage the overall business relationship for assigned key/major accounts.

• Develop and implements strategic sales plans to accommodate corporate goals.

• Review market analysis to determine customer needs, price schedules, and discount rates.

• Review program results, comparable program results and makes recommendations on a regular basis with assigned key accounts.

• Collaborate with internal team concerning sales recommendations for client or platform specific improvements or enhancements.

• Advise partners and clients concerning sales recommendations for improvement or enhancement and manages the MBR and QBR processes.

• Assist or lead the process with other departments within organization to prepare request for proposals, quotations, statements of work, non-disclosure agreements, confidentiality agreements and other technical publications.

• Strategically lead program and project teams. Function as the 'voice of the customer'.

This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

To be successful in this role, you will have:

• Bachelor's degree (B. A.) or equivalent; or 4+years related experience and/or training; or equivalent combination of education and experience.

• Customer-centric

• Effective and efficient communication/Leadership skills

• Fiscally responsible & project management skills

• Willing to take charge and embrace change

• Action oriented to get things done and resolved via utilizing problem solving and leadership skills. Works towards timelines, goals and expectations.

Working Conditions

Remote in-home "virtual office" working environment that must be conducive to productivity in performing the roles & responsibilities of this job.

Travel: 10% of the time. Will vary based on client and company demands.

Why join the Hinda Incentives team? Top reasons to consider aligning your career with our company.

• We have a great team, and we work hard together toward common goals and with a passion for excellence.

• We value your contribution to our success and provide a competitive salary as well as a complete recognition and rewards program!

• We care about your health and well-being and offer an employee assistance program, extended health care benefits.

• Hybrid or work from home arrangements to help you achieve work/life balance, and flexible leave that you can take when it's important to you.

• Ongoing training throughout the year as well as inspiring leaders and colleagues who will lift you up and help you grow

• A day off which promote community involvement

• We value Security, which is why we require applicants to complete a background check assessment.

Those who excel here are curious and enjoy learning and growing on an ongoing basis. Do you have the profile we're looking for? Apply now to join our team!

(*) Only successful candidates will be contacted. We will consider your CV for other positions.