Account Manager, Data Center
Location: Kohler, WI
In collaboration with the field sales team (Engineering Solution Managers, ESMs), the Account Manager is responsible for supporting data center customers with specification reviews, quotes for new opportunities and management of existing orders.
Work in collaboration with field sales as internal key account liaison for data center customers.
Manages pre-sales requests for proposals from field sales and prepares quotations. Quotes include information on proposed products, specification compliance statements, project timelines and purchase agreements. Work with end users, distribution partners and third-party suppliers.
Coordinates project meetings with internal Marketing, Engineering, Operations, and Sales departments for large complex quotes and projects and External stakeholders.
Work with the Accounting department with regards to pricing, terms, profit targets, audits.
Follow-up on project submittals.
Provide project status reports to customers.
Coordinate release of all project documentation, i.e. submittals, for manufacturing.
Establish, maintain, and report on project manufacturing and delivery schedules.
Manages customer contract obligations and schedules for products and/or services to fulfillment.
Coordinates activities with shipping, installation and start-up as required by the contract.
Coordinate the timely resolution of warranty and service issues for key accounts.
Manages and maintains continuity of field service related issues and communications for key accounts.
Bachelor's degree in engineering discipline from an ABET accredited engineering program or equivalent experience.
A minimum of five years' experience in technical quoting, reading engineering drawings and project specifications and working with product lines of similar technical complexity.
Leadership skills and demonstrated ability to build teams, make sound decisions, and drive action cross functionally.
Demonstrated people skills required to lead & motivate professionals in a matrix organization who are not direct reports.
Excellent verbal, written and presentation skills.
Travel is required 20% of the time.
Applicants must be authorized to work in the US without requiring sponsorship now or in the future.
Why Work at Kohler Co.?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.
In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!
Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.
It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact firstname.lastname@example.org. Kohler Co. is an equal opportunity/affirmative action employer.
We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .