Account Manager Client Service - Schaumburg, IL

Unitedhealth Group Inc. Schaumburg , IL 60196

Posted 4 days ago

Energizeyour career with one of Healthcare's fastest growing companies.

Youdream of a great career with a great company where you can make an impact andhelp people. We dream of giving you theopportunity to do just this. And withthe incredible growth of our business, it's a dream that definitely can cometrue. Already one of the world's leading Healthcare companies, UnitedHealthGroup is restlessly pursuing new ways to operate our service centers, improveour service levels and help people lead healthier lives. We live for the opportunity to make adifference and right now, we are living it up.

Thisopportunity is with one of our most exciting business areas: Optum a growingpart of our family of companies that make UnitedHealth Group a Fortune 5 leader.

Optum helps nearly 60million Americans live their lives to the fullest by educating them about theirsymptoms, conditions and treatments; helping them to navigate the system, financetheir healthcare needs and stay on track with their health goals. No otherbusiness touches so many lives in such a positive way. And we do it all withevery action focused on our shared values of Integrity, Compassion,Relationships, Innovation & Performance.

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward - facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts. Builds relationships with employer / group clients (not individual members) and serves as the primary point of contact for overall and day - to - day service delivery. Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs. This function includes employees who are in dedicated on - site service roles. Jobs in this function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales. Account management jobs focused primarily on relationship and service management belong in this family; jobs with significant sales responsibilities or sales - related incentives (including "OTH" plans) belong in a sales band. Position has an emphasis on supporting client-specific pharmacy network management and contracting initiatives

Primary Responsibilities:

  • Coordinate client - specific pharmacy network contracting andcredentialing initiatives

  • Support provider and client management teams with networkrelations and operational inquiries related to priority clients

  • Assist in performing network analysis and strategydevelopment and implementation

  • Obtain, validate and analyze data as you analyze networkavailability and access

  • Recommend utilization or expansion of networks for variousproducts

  • Generally work is self - directed and not prescribed

  • Work with less structured, more complex issues

  • Serve as a resource to others

Required Qualifications:

  • Bachelor's degree (or higher) or High School Diploma / GED (or higher) with3 years of experience in provider relations or client management

  • Ability to work Monday thru Friday, 8am - 5pm

  • 2 years of experience with network data management in a managed care environment

  • 2 years of experience in provider data analysis

  • 2 years of experience with claims processing or resolution

  • 1 years of experience working with reporting tools and generating effective reports

Preferred Qualifications

  • 2 years of experience with claims processing systems and provider databases as well as claims system testing
  • 2 years of experience with provider network contracting.
  • 2 years of Project management experience
  • 1 years of experience with RXCLAIM

OptumRx isan empowering place for people with the flexibility to help create change.Innovation is part of the job description. And passion for improving the livesof our customers is a motivating factor in everything we do.

Ifyou're ready to talk about groundbreaking interactions, let's talk about whathappens when a firm that touches millions of lives decides to gather resultsfrom millions of prescriptions every month and analyze their impact. Let's talkabout smart, motivated teams. Let's talk about more effective and affordablehealthcare solutions. This is caring. This is great chemistry. This is the wayto make a difference. We're doing all this, and more, through a greater dedicationto our shared values of integrity, compassion, relationships, innovation andperformance. Join us and start doing your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords Account Manger, Client Manager , UHG, OptumRx, Business Development


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