Account Manager / Client Manager

Harman International Inds Redmond , WA 98053

Posted 2 months ago


About the Role

We are seeking a result-oriented individual who can drive revenue growth for one of HARMAN's top tech client in Redmond area. Passionate individual with 7 years or more of total professional experience of which 3+ years growing large strategic accounts and ready to work in a competitive environment. Expected to have demonstrated track record experience in consultative software services selling.

What You Will Do

Account / Client Manager As an Account Manager, you are expected to drive revenue growth and nurture strategic trust-based relationship at GM, CVP levels. You are expected to lead conversations with customer and act as a bridge with delivery and solution teams to enable solution delivery. The responsibilities for this individual are as given below:

Key Responsibilities:

  • Identify opportunities of growth in existing engagements by identifying customer needs

  • Manage existing and aligned customer engagements to ensure high customer satisfaction

  • Build strategic account plans for your field of play, hunt and build opportunity pipeline to achieve high revenue growth and meet booking targets

  • Collaborate with HARMAN delivery and enablement teams to build business propositions

  • Previous experience in selling technical solutions to Hi-Tech client is an advantage.

  • Manage a portfolio of $4 to $6 Million

  • Must have been in account/engagement management role in the IT professional services offshore/outsourcing industry

  • The Account Manager will help grow the account by farming and hunting.

  • The Account Manager will be a conduit between customers and delivery team.

  • Strong interpersonal, communication and negotiation skills will help to grow the account

What You Need

The Account Manager must have

  • The AM is expected to have strong technology background and customer facing role and experience

  • Understanding of global delivery model and processes is mandatory

  • Very good business acumen and must have strong technology / engineering background

  • Very good presentation skills and must relentlessly stay focused on delivering value to customer

  • Experience in RFP cycles and must have been involved in RFP response processes end to end

  • Collaborated with Pre-Sales, delivery teams and competency centers to create a pitch perfect response

  • Must have managed a portfolio of $2 to $4 Million

  • Minimum 7 years or more of total professional experience of which 3+ years of verifiable experience in growing large strategic accounts.

  • Minimum BS Degree. MS or MBA degree preferred

  • Hunter business development experience with advanced closure capabilities with direct experience managing Hi-Tech Client

  • Experience in selling Product Engineering Services to Hi-Tech clients

  • Experience in writing SOW / RFP / Budget and Forecasting

  • Experience in working with onsite offshore model

What Makes You Eligible

  • Prior experience in Account/Engagement management role in the IT professional services organization

  • The position is in REDMOND with 10% travel expected

  • Successfully complete a background investigation and drug screen as a condition of employment


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Account Manager / Client Manager

Harman International Inds