Account Manager, Client Development

The NPD Group Chicago , IL 60602

Posted 6 days ago

Learn and work on meaningful initiatives with some of the best and brightest in the market research industry. The NPD Group provides the world's most successful brands with leading market research, combining consumer and retail point-of-sale data with analytic solutions to interpret today's market trends while anticipating tomorrow's. In addition, we offer a career filled with innovation and growth to the forward-thinking problem solvers who join our team.

Position Overview

As an Account Manager supporting Foodservice, you will develop a consultative selling relationship with restaurant operators and manufacturers. You will grow business relationships, drive client satisfaction, and meet and/or exceed revenue goals by delivering insightful industry analyses to support clients in developing and executing against their strategic plans.

The position will be located in Rosemont, IL and downtown Chicago .

Responsibilities include but are not limited to:

  • Build strategic relationships with client contacts to develop strategic business insights regarding the clients' most important business issues/needs, both short and long-term.

  • Expand the client base to include a broader mix of end users at accounts.

  • Deliver revenue growth for assigned clients within the Foodservice practice area

  • Demonstrate usage of consumer panel data to objectively partner with restaurant operators and manufacturers to help them grow their business and gain market share.

  • Provide recommendations to client leadership teams and product management teams, on matters such as promotional success, strategic brand management based on market research analysis.

  • Understand the dynamics of each client's organization and penetrate the account base to identify applications for NPD products and services.

  • Manage the contract negotiation process with clients in order to achieve/exceed revenue objectives.

  • Must also develop a strong comprehension of how the client and manufacturer/retailer relationships can be applied to assist customers in obtaining market share and growth profitability while also advancing NPD's reputation, positioning and growth.

  • Partner with cross-functional departments and teams to ensure success for the business.


  • 5 to 8+ years of experience delivering value to clients in account management or client service.

  • 5+ years of research experience, preferably with syndicated data.

  • Developed analytic capabilities, solid research and/or foodservice industry knowledge.

  • Proven consultative selling skills in presenting creative solutions that address client business needs.

  • Strong interpersonal, writing, and speaking skills.

  • Strong organizational and project management skills.

  • Demonstrated leadership skills.

  • Expert in all MS Office Products (Excel, PowerPoint, Word).

  • BA/BS or equivalent.

  • Up to 20% travel anticipated.

The NPD Group, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by law.

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Account Manager, Client Development

The NPD Group