Account Manager

Brightview Landscapes, LLC Murrieta , CA 92562

Posted 2 weeks ago

BrightView Landscape Services

Brighter futures start here. BrightView takes pride in providing consistent, high-quality landscape services with a dependable service commitment. As the nation's leading landscape services company, BrightView provides, through its team of more than 18,000 employees, services ranging from landscape maintenance and enhancements to tree care and landscape development for thousands of customers' properties, including corporate and commercial properties, HOAs, public parks, hotels and resorts, hospitals and other healthcare facilities, educational institutions, restaurants and retail, and golf courses, among others. BrightView takes care of its employees, customers, and communities while delivering exceptional landscapes that positively impact millions of lives every day.

A brighter future is in your hands. We're currently seeking an Account Manager (AM). The Account Manager (AM) serves as the primary contact for BrightView's clients. They build and sustain long-term relationships, focusing on both client retention and ancillary sales, while providing oversight for field operations. The Account Manager supervises the Production Specialist, who directly manages the field operations.

What you'll do:

  • Develop and maintain long-term relationships with customers, focusing on both the main contact as well as the next level above and below.

  • Develop and maintain a schedule to perform "site walkthroughs" during formal meetings with customers to ensure quality and service expectations are met.

  • Lead and facilitate or assist in the resolution of customer problems or concerns.

  • Proactively present site enhancement ideas to existing customers.

  • Ensure renewals of each current account within the customer portfolio.

  • Identify and pursue opportunities to sell ancillary services.

  • Ensure a safe environment for employees, customers and the general public.

  • Generate referrals from existing client base and communicate to Business Developer.

  • Develop accurate estimates and takeoffs for both new and existing clients as needed.

  • Supervise the Production Specialist in conduct of field operations.

  • Communicate regularly with the Production Specialist to ensure client needs and expectations are consistently met or exceeded.

  • Manage service delivery to specified scope of work.

  • Ensure branch financial goals met by maintaining acceptable gross margins for both base contract work and ancillary services.

  • Coordinate consistent and timely site visits with Production Specialist.

  • Participate in branch meetings and assist Branch Manager or Assistant Branch Manager in overall leadership of branch.

  • Maintain satisfactory Accounts Receivable levels.

  • Coordinate with Branch Administrator to ensure branch databases consistently updated with current client information.

  • Other tasks and duties as assigned by Branch Manager.

Skills we're seeking:

  • 1 year of supervisory experience in the landscape or service industry.

  • 5 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace.

  • Ability to coach and develop teams.

  • Must be able to travel.

  • 2 or 4 year degree in a business-related field or equivalent experience in a service industry.


  • Competitive salary

  • Paid time off

  • Medical, dental, and vision insurance

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Certified Case Manager RN Preferred

Encompass Health

Posted 1 week ago

VIEW JOBS 9/12/2019 12:00:00 AM 2019-12-11T00:00 More personalized patient care More professional impact BE THE CONNECTION. In your role as case manager (CM), you can be the connection between exceptional care and the positive effect it has on every patient during their stay with us. Make an impact in a more profound way with your clinical and management skills as a part of national post-acute care leader Encompass Health. What Makes Encompass Health Careers Different—and Better: Working at Encompass Health means being part of something special: A team that is passionate about making an impact on patients' lives each day. Unlike the typical hospital setting, Encompass Health offers you the unique opportunity to walk alongside patients on their road to recovery from stroke, spinal cord injuries, neurological disorders, joint replacements, multiple trauma and cardiac/pulmonary conditions. As you help patients achieve goals and regain independence, you can form significant relationships with them and celebrate the successes they experience along the way. Our culture of compassion and collaboration is founded on more than just the care we provide our patients; it is expressed in the values we live. We encourage and empower each employee to keep learning and growing by providing the resources to deliver a better way to care. At Encompass Health, you'll find something decidedly different and more satisfying: A career that is challenging, inspiring and rewarding. Maximize your talent and join a team that is committed to setting the standard for better healthcare with this engaging opportunity: CASE MANAGER (CM) Here is your opportunity to channel the full extent of your knowledge, skills, ambition, and experience on a daily basis. Inspire our patients to progress each day as you: * Actively manage and direct use of resources to achieve the highest quality outcomes and patient experiences. * Coordinate and advocate for the patient during hospitalization, from admission to post-discharge. * Manage information/communication to effectively oversee healthcare delivery and facilitate interdisciplinary plan-of-care decisions. * Monitor the discharge plan implementation while identifying/addressing the patient's psychosocial and support-systems issues. * Oversee the coordination of services and manage issues in the areas of admission/discharge, team conference/interdisciplinary plan-of-care communication, patient/family education, payor relations and total fiscal management. * Ensure that cost-effective treatment is provided and patient's-rights regulations are followed. Credentials: * Current CCM® or ACM certification required. * Two or more years of rehabilitation experience preferred. * Excellent verbal and written communication skills a must. * Ability to coordinate, analyze, observe, make decisions and meet deadlines in a detail-oriented manner required. * Ability to work independently essential. Enjoy competitive compensation and benefits that start on day one, including: * Benefits that begin when you do. * Affordable medical, dental and vision plans provided to meet the needs of full and part-time employees and their families. * Generous paid time off that increases with tenure. * Tuition reimbursement and continuing education opportunities. * Company-matching 401(k) and employee stock-purchase plans. * Flexible spending and health savings accounts. About Us: Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals and offer home health and hospice care in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together. Realize the powerful difference you can make. Take this opportunity to join our team. To learn more about us, please visit us online at Connect with us:,27.htm Equal Opportunity Employer Address: 35470 Whitewood Road, Murrieta 92563 Schedule: Full-time Job ID: 1920831 Encompass Health Murrieta CA

Account Manager

Brightview Landscapes, LLC