Account Manager Associate - Fees

US Bank Cincinnati , OH 45201

Posted 3 weeks ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Responsible for establishment and monitoring of fees for Investment Advisor Services accounts of various sizes. Account manager will serve as the primary point of contact for Investment Advisor Services Relationship Managers, New Accounts Team, and Shared Services Team to ensure accurate fee setup/maintenance/invoicing in accordance with the fee schedule. This role is responsible for many time sensitive tasks as well as periodic recurring tasks. The account manager will be responsible for maintaining and analyzing monthly/quarterly reporting to ensure proper oversight. Activities require a high level of attention to detail with a focus on accuracy and completeness for both the operational activities and the resulting/related reporting. Strong communication and interpersonal skills are required to build and maintain working partnerships.

Responsible for timely responses to inquiries from IAS Management, Risk Management, Trust Compliance, and Corporate Audit Services.

As part of the Shared Services Team, this role will also assist with Fund Custody fee maintenance, reviews, approvals, and reporting.

Basic Qualifications

  • Associate's degree, or equivalent work experience

  • Two to four years of job-related experience, preferably in institutional trust and/or financial industry

Preferred Skills/Experience

  • Ability to resolve complex problems with minimal guidance

  • Excellent interpersonal, verbal and written communication skills

  • Strong attention to detail

  • Basic knowledge of trust administration, products and sales

  • Basic knowledge of account management, trust operations, project management, and legal regulations

#WCIBO

#USBOps

Hybrid/flexible schedule:

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $58,650.00 - $69,000.00 - $75,900.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.


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Account Manager Associate - Fees

US Bank