ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges.
Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deliver on our vision and fully support our values-driven culture.
Currently, we are looking for an Account Manager to join the ArcBest team. Account Managers grow and maintain profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers. This is an outside sales role.
Your contribution may include:
Develop sales strategies and a comprehensive understanding of customers business models
Identify customer challenges; develop and implement solutions to create opportunities
Make sales calls and presentations to customers of all sizes
Manage business relationships and entertain customers
Monitor the Company's industry competitors, new products, and market conditions to understand a customer's specific needs
Conduct calls and face-to-face meetings with customers
Aggressively pursue customers using networking, social media, customer referrals, etc.
Obtain and develop new accounts utilizing Company techniques and methods
Maintain and grow expertize of ArcBest service offerings
Collaborate with customers, front-line management, and various ArcBest departments
Negotiate service requirements and prices; establish service packages
Create service solutions for customers unique business problems, and initiate pricing
Assist in collection process and cargo claim prevention, as needed
Maintain accurate territory account information in ArcBest database
Complete monthly sales audit reports and expense reports, as company guidelines require
Complete itinerary and call report as required by Company guidelines and IRS regulations
Conduct and receive phone calls and emails to identify opportunities, solve problems, build relationships, secure profitable business, and increase market share
Exhibit excellent customer service
Maintain a positive, customer-focused attitude in a highly intense environment
Interact with all employees and customers in a professional and courteous manner
Work in a team setting to accomplish goals
Other duties and projects, as assigned
As an Account Manager, you will be a member of the ArcBest Outside Sales team. Your hours will be Monday through Friday, 8:00am to 5:00pm, with irregular hours that may occur depending on workload and customer and company events.
Ready to apply? Before doing so, please make sure you meet the minimum requirements:
BA or BS in Business, Marketing, and/or Supply Chain Management is preferred, but a well-managed and successful sales career will be considered as well.
Prior C-Level presentation experience, financial acumen, and strong organizational skills are preferred.
Solid communication and presentation skills are a must.
One should be professional, courteous and have a customer-focused attitude.
We are searching for someone with the ability to lead the sales process from uncovering a customer's needs, to successful account development.
Current and legal drivers license to operate motor vehicle.
The benefits of joining our team are as follows:
Attractive salary plus incentive plan.
Excellent benefits-Medical, Dental, Vision, 401k.
Cell phone and car allowance.
Paid holidays and vacation.
If you require accommodation in the application process, please contact firstname.lastname@example.org or call us at (479) 785-8963. An Equal Opportunity Employer including Vet/Disability.