Account Manager, Amazon Global Logistics - Cross Border

Amazon.Com, Inc. New York , NY 10007

Posted 3 weeks ago

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people to join our team. Amazon Global Logistics (AGL) Cross Border team is responsible for providing FBA Sellers a one stop shop for international transportation service, providing end to end supply chain solutions for our Customers. Amazon Global Logistics is seeking a Customer centric individual, who wants to be part of this journey, and be part of the business development team, responsible for recruiting Sellers.

As part of this role, this individual will be responsible for pulling together a territory plan, reach out to Sellers based in the US, approach and onboard them to AGL's solutions. This individual will be responsible to improve conversion rates and increase commitment through understanding Seller's business requirements, matching it with opportunities in the AGL supply chain. In addition, this person will be responsible for trouble shooting and Tier 3 escalations.

The ideal candidate will possess both a sales and business background that enables them to successfully identify and convert opportunities with a high degree of customer obsession. The successful candidate should also be a self-starter who has the ability for problem solving. Qualified individuals must be comfortable to analyze reports. The successful candidate must be prepared to work in a high-volume and fast-paced environment and with cross-functional teams, globally.

Key job functions for the Sales Representative include:

  • Approach and acquire Sellers against lead list; meet or exceed Sales targets (Seller launch, volume, and revenue)

  • Identify, qualify, and cultivate Seller's commitment to the AGL products/services

  • Implement, track, and analyze Seller performance metrics to make recommendations and identify areas of opportunity

  • Understand and utilize Salesforce.com CRM tools to track account information and status of prospective Sellers and respond to business forecasts

  • Advocate for Sellers, anticipate Sellers' supply chain needs, and bring Seller insights back to internal product and operational teams for continuous product and process improvements

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Account Manager, Amazon Global Logistics - Cross Border

Amazon.Com, Inc.