Account Manager

Adyen New York , NY 10007

Posted 3 months ago

Account Manager

New York, NY

This is Adyen

Speed is the foundation of our company. We think fast.

We work fast.

We launch fast. Our merchants' demands shape our development path, and we never stop until the job is done.

We're creating our own path, with a global team driving sustainable growth. We don't do hierarchy, egos or boundaries. "Not possible" is not in our vocabulary "freedom" is. This is who we are: honest, direct and always bringing an element of fun into our work. If you're ready to join the power of fast, keep reading

Account Manager

Adyen is looking for a highly motivated Account Manager to join the Account Management team in New York. As product and industry experts, our Account Managers are strategic assets to their merchants.

They focus first and foremost on understanding the unique needs of a merchant and delivering insight and solutions that meet those needs. As such, they accept end-to-end ownership of the success and satisfaction of the merchants in their care.

What you'll do:

  • Relationship Management: Build and drive strong relationships with key merchant contacts and leverage those relationships to drive the best possible merchant experience.

  • Strategic Consultation: Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy. Also provide a feedback loop for Adyen, by gathering merchant's feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.

  • Portfolio Growth: Grow our relationship and business with assigned merchant accounts to help them grow, while also meeting our strategic and financial targets.

  • Project Management: Collaborate with Adyen personnel and resources on internal and customer facing projects.

Who you are

  • Commercial: Possess a commercial mindset, with the ability to build merchant relationships and help them grow, while also identifying mutually beneficial opportunities to drive commercial growth.

  • Analytical and technical ability: Comfort with analytics, including spreadsheet analysis, as well as technical discussions about the nuances of payments and high level technical discussions.

  • Critical thinker: Able to engage in and navigate fast paced discussions internally and with customers to drive positive outcomes.

  • Motivation: Inspired by the potential for innovation in the payments space, and passionate in his/her drive to push boundaries and create value.

  • Execution and results oriented: A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

  • Communication: Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management, both inside and outside of Adyen.

  • Global Perspective: Ability to interface seamlessly with a global multicultural team (culturally aware, adjusts his or her communication style to audiences), both internally and with customers. Open to up to 25% travel.

  • Leadership: Proven experience leading by example (exhibiting integrity, enthusiasm, and drive) and fostering collaboration throughout organizations.

  • Experience: 5+ years experience in account management, consulting, or a related field

  • Bachelors degree required

Who we are

Adyen is the payments platform of choice for many of the world's leading companies, providing a modern end-to-end infrastructure connecting directly to Visa, Mastercard, and consumers' globally preferred payment methods. Adyen delivers frictionless payments across online, mobile, and in-store channels. With offices across the world, Adyen serves customers including Facebook, Uber, Spotify, Casper, Bonobos and L'Oreal.

Ready to meet us?

If you are excited about this role, apply by clicking the below link. We can't wait to meet you!



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Manager

Ipullrank

Posted 3 days ago

VIEW JOBS 8/18/2019 12:00:00 AM 2019-11-16T00:00 <p>iPullRank is an ambitious five-year-old digital marketing agency based in New York City and founded by industry thought leader Michael King. Our mission is to drive results for our clients by delivering marketing work that we can be PROUD of. Oh, and our value set is PROUD: P – Proactive; R – Reliable; O – Outstanding; U – Useful; D – Dedicated. We keep that front and center on a day-to-day basis.</p><p>If you’re curious about what types of clients we work with, they range from Fortune 500 brands to mid-sized enterprises and exciting small businesses. Our team executes and consults on campaigns in a variety of industries, but many of our clients tend to be media, finance or fashion companies. The iPullRank team is adept at providing a range of digital marketing services, but most of our work is in some combination of Content Strategy, Search Engine Optimization (SEO), Analytics and Conversion Rate Optimization. Our employees are duly encouraged to specialize deeply in a specific category that they are passionate about and grow into well-rounded marketers through collaboration, training and real-world experience.</p><p>As an employer, we look to cultivate an environment where employees feel taken care of. Despite our size, we offer competitive salaries and benefits. We want our employees to grow with us. We don’t want you to just fill a role, we want you to take ownership and make an impact.We’re not a big agency and our clients appreciate that because our size allows us to make things happen. We’re a nimble group that believes the best idea can come from anyone in the company -- and we're always after the best idea. We’re looking for creative and smart people to join our team and help us in our missions to find the best idea. If that’s you, we’d love to hear from you.</p><p><strong>Position Description</strong><br></p><p>iPullRank is looking for an <strong>account manager</strong> to join our team and help with process implementation, execution, client retention, and account growth. This account manager serves as the primary business contact responsible for client success and project delivery for a subset of our client accounts. The role provides excellent client service, manages client growth and facilitates communication across the team. For the right person, this is the opportunity to really put your stamp on how a business operates.</p><p><strong>What You’ll Do</strong></p><ul> <li>Manage client communications, conflict resolution, and compliance on client deliverables. Foster and cultivate client success and relationships</li> <li>Review all client deliverables to ensure quality standards and client expectations are met</li> <li>Determine and pursue opportunities for account growth</li> <li>Ensure client retention</li> <li>Ensure that client issues are dealt with in an efficient manner</li> <li>Work closely with the project team in order to maintain a continuous knowledge of project status and to proactively identify potential issues and/or opportunities within or related to the project.</li> <li>Manage internal and external projects</li> <li>Lead client on-boarding and work with the team to develop project plans</li> <li>Develop innovative solutions to help clients drive results and exceed campaign goals</li> <li>Develop proposals for clients by securing internal business approvals, products, and research to support a wide range of client solutions.</li> <li>Prepare client campaign reports</li> <li>Contribute to new business through inbound marketing efforts</li> </ul><p><strong>Requirements</strong></p><ul> <li>A deep desire to build something</li> <li>A sense of urgency for internal and client needs</li> <li>Proven Account Management skills required in order to create, maintain and enhance customer relationships</li> <li>Proven Project Management skills required in order to ensure on-time and high quality delivery</li> <li>2-3 years of agency experience account or project management experience</li> <li>Working knowledge of HTML and CSS</li> <li>Working knowledge of Search Engine Optimization, Social Media or Content Marketing</li> <li>Working knowledge of Google Analytics or similar analytics packages</li> <li>Demonstrated ability to retain and grow accounts</li> <li> <strong>Extremely</strong> detail oriented</li> <li>Motivated, goal oriented, persistent and a skilled negotiator</li> <li>High level of initiative and work well in a team environment</li> <li>Ability to communicate effectively with a team of varying personalities</li> <li>Excellent written and oral communication skills</li> <li>Handles stressful situations and deadline pressures well</li> <li>Plans and carries out responsibilities with minimal direction</li> <li>Undergraduate degree</li> </ul><p><strong>Benefits</strong></p><ul> <li>We Offer Competitive Salaries Commensurate with Experience</li> <li>4 weeks of paid vacation</li> <li>100% Medical, Dental, and Vision insurance (individual)</li> <li>Paid parental leave</li> <li>Pre-Tax Commuter benefit</li> <li>Attend up to 2 conferences per year</li> <li>$1K towards career related learning</li> </ul> Ipullrank New York NY

Account Manager

Adyen