The Supervisor, Records & Information Management will develop and implement RIM tools and artifacts, including records inventories, records indexing and classification schemes, records retention and disposition schedules, and file plans to support nationwide records and information management operations for key Williams Lea client groups. The Manager, Records & Information Management will interact with all levels of the Williams Lea client organization to assess, implement and guide process improvement with a focus on quantifiably increasing records efficiencies by overseeing a broad range of initiatives.
*Develop strategic relationships with off-site storage vendors, enable partnership engagements, communicate their capabilities internally within Williams Lea and externally with Williams Lea clients
*Develop and implement RM tools and artifacts, including records inventories, records indexing and classification schemes, records retention and disposition schedules, and file plans.
*Develop enterprise information management and records policies/procedures by consulting with new and existing Williams Lea client groups and inserting best-practices.
*Develop corporate governance models detailing records management roles and responsibilities.
Execute records and information management service health checks.
Assess the daily activities of local records operations teams and recommend process improvements measured against national and international standards though
Audit records management policy application throughout the enterprise.
*Act as the primary Records contact and subject matter expert nationwide.
Oversee the development of standard operating procedures to for the support and maintenance of client RM and knowledge databases.
*Support operations in development and management of file destruction and box audit processes.
*Development of procedures to ensure the highest level of service and accountability.
Generate reports from the records database for internal customers.
Ensure quality assurance initiatives are being observed at all times at all records operations locations nationwide.
Provide staff training and guidance across the Information Management service capability
Actively work on procedure refinement.
Lead and direct the work of others.
2+ years of records management experience
Experience supervising employees
High school diploma or equivalent
It is the policy of Williams Lea Tag to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea Tag is a drug-free workplace and performs pre-employment substance abuse testing.