Crane Worldwide Logistics Franklin Park , IL 60131
Posted 2 months ago
Essential Job Functions
Acts as primary contact with client at that particular site and is available to the client for escalation when necessary
Work as intermediary for communication between client and their operations teams and Crane Worldwide network
Maintain and identify problems with client KPI's
Escalate all issues with a shipment immediately to the client to insure prompt resolution
Manage all client requests and follow up to insure that the client needs are met
Guides work: May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions
Responsible for managing the client reports and assuring accuracy
Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.
Lead or assist in new client implementation requirements from a system, process, and documentation standpoint.
Work directly with the operational staff, leadership, and client's staff to understand business requirements, and how to implement new processes to accomplish mutual goals.
Learn to operate, navigate, and train CWW Employees on warehouse systems, processes, and procedures.
Other duties as assigned
Other Skills & Abilities
Strong leadership, exhibits confidence in self and others
Excellent written and verbal communication skills
Demonstrates effective negotiation and closing techniques
Excellent organization and problem-solving skills
Meets challenges with resourcefulness
Generates suggestions for improving work
Works well in a team environment
Physical Requirements
Talking, hearing and using hands to operate computer equipment
Vision abilities required by this job include close vision and the ability to adjust focus
Be able to lift 50 lbs
Ability to drive a forklift and become certified by Crane Worldwide
Education & Experience
Certifications & Licenses
MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:
https://assessment.predictiveindex.com/bo/28w/Candidate_Link
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information: http://www.dhs.gov/e-verify
Company benefits are contingent upon meeting eligibility requirements and plan conditions.
Crane Worldwide Logistics