Account

Insero Talent Solutions is recruiting an Account Manager for a fast growing food and beverage company in Rochester, NY.

Job Overview

With an emphasis on providing outstanding customer care, you will be responsible for an assigned portfolio of customers and volume targets, managing a strong value proposition in a commodity market. You will work with existing customers and conduct proactive outreach to prospective clients, helping them understand how our products and delivery solutions fit their business needs.

• Delivers the company value proposition by proactively engaging with customers to deliver outstanding customer care, resolve issues, and support customer needs.
• For current customers and prospects, proactively reach out to promote new and existing products and services, offer special promotions/spot sales opportunities, or provide essential account management services.
• Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets.
• Partners with colleagues across sales, customer service, operations, finance, and logistics to support the production, scheduling, and delivery of products to the customer.
• Works with finance to understand credit holds or payment delays and engages customers to resolve outstanding issues.
• Using data and analytics, monitor contract and spot performance, reporting to management every week.
• Represents company at industry tradeshows and events, customer events, and online.

You’d Be a Great Fit If You Are:

A Customer Advocate: When a customer reaches out, you’re ready to engage. You understand the dynamics of their business and are prepared to provide solutions.

A Team Player: You are adaptable and committed to providing excellent service while supporting your teammates. Across departments and functions, you are driven by a shared goal of the company’s and customers’ success

A Results-Driven Closer: While your focus is on the bottom line, integrity is key. You take pride in ensuring that each client receives the high-quality items they need when they need them.

Required education and experience

• Bachelor’s degree in business or equivalent combination of work and education.
• 3+ years of sales experience, delivering year-over-year growth in a dynamic industry.
• Preferred experience selling in the food ingredients industry or selling commodities.
• Strong ability to influence, mediate, and persuade others.
• Demonstrated negotiation skills, attention to detail, and ability to provide high customer service.
• Excellent communication and presentation skills (verbal and written).
• Strong computer skills, including proficiency in Microsoft Office, Excel, and PowerPoint. (Experience utilizing Salesforce is strongly preferred.)