Account Executive

Zendesk San Francisco , CA 94118

Posted 3 weeks ago

Job Description:

We are seeking a high-performing Account Executive who is responsible for creating, managing and closing opportunities within a territory. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically prospecting for new business, upsell and cross-sell within our extensive install base and delivering results against a quota.


  • Exceed activity, pipeline, and revenue goals on a quarterly basis

  • Continually build pipeline of new business, upsell, and cross-sell opportunities

  • Become an expert on Zendesk's products and conduct discovery calls, presentations, and demos with prospects and customers

  • Develop and manage relationships with prospects and accounts in your territory

  • Demonstrate and sell value to key stakeholders within the accounts during fast moving as well as complex sales cycles

  • Work in a team-selling environment with an experienced Strategic Account Executive and apply appropriate resources to opportunities.

  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce


  • Bachelor's degree

  • Experience selling to director/VP level leaders

  • 2+ years of software selling experience; SaaS experience preferred

  • 1+ years outbound prospecting experience a plus

  • Track record of success selling into mid-market companies

  • Technically savvy; thorough understanding of a related technology

  • Proficiency using

  • Skilled in virtual presentations, online web demos, remote sales processes

  • Exceptional verbal and written communication skills

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Executive


Posted 1 week ago

VIEW JOBS 10/15/2019 12:00:00 AM 2020-01-13T00:00 Our mission is to democratize opportunity for students everywhere. We believe that every student should have an equal opportunity to build a meaningful career regardless of where they go to school, what they major in, or who they know. The Handshake community includes 14 million students and young alumni at more than 700 universities. We connect talent from across all 50 states with over 300,000 employers recruiting on Handshake - from every Fortune 500 company to thousands of local mom and pop shops, nonprofits, startups, and more. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you're 100% qualified, but up for the challenge - we want you to apply. What does an Account Executive on the Employer Team do at Handshake? We're looking for an Account Executive to join our Employer Sales Team - showcasing Handshake as the premier way for top brands to recruit emerging college talent. You will be responsible for developing and delivering a stable book of business: prospecting, cultivating, and closing new accounts while growing existing customer relationships and helping Handshake hit growth and attainment targets. You will maximize revenue while producing value and brand awareness for hundreds of current and prospective clients across the country. Here's what we're excited for you to work on * Engage and strategize with senior-level executives at top companies to demonstrate how Handshake can drive ideal candidates to their businesses * Develop and cultivate deep relationships with senior executives at the Director, SVP, and VP levels * Interact and collaborate across Handshake, engaging with the University and Student teams to build and grow our multi-sided talent marketplace * Actively source and provide valuable market research, including industry-specific information and trends for customers and teammates * Conceive and pitch creative recruiting solutions that match individual business needs * Command, report and forecast sales activity - from prospecting target accounts and contacts to closing deals and growing existing relationships * Update and create sales proposals, leading complex relationships with recruiting teams around the country * Work closely with the Employer, Student, and University Product teams to gather, analyze, and understand customer requirements to develop product enhancements * Generate scalable revenue and hit target quota on a quarterly and annual basis * Expand pre-existing and new customer relationships by encouraging adoption and managing annual upsells What we look for * At least 3+ years of sales experience in Enterprise SaaS sales and/or HR business development, minimum 1 year of Enterprise closing experience * Experience operating in a high-growth business environment like Handshake * A strong history of quota attainment and excellent performance on a high-reaching team * Willing to work out of our San Francisco office, with availability for domestic travel up to 40% Bonus * Experience structuring and handling complex digital recruiting solutions * Experience preparing sales proposals, forecasting, and account planning * Knowledge of how online recruiting technology works - and the ability to explain it in ordinary terms * Possess relationships with key HR decision makers at national Fortune 1000 companies and other top brands. * Ability to successfully drive revenue and growth through the development of long-term strategic relationships with existing customers Benefits * Stock: Ownership in a fast-growing company. * 401k: We care about your ability to save for your future. * Family Focus: Parental leave and flexibility for families. * Time Off: Flexible vacation policy to encourage people to get out and see the world. * Healthcare: World-class medical, dental, and vision policies. * Goodies: Whatever hardware and software you need to get the job done. * Team Fun: Regularly scheduled events, sports, game nights, book clubs. * Learning: Learning & Development Opportunities to grow your skills and career. * Great team: Working with fun, hard-working, kind people committed to making a difference! * ...And much more! We value diversity of all kinds, and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives. Handshake San Francisco CA

Account Executive