Account Executive

Zendesk Miami , FL 33196

Posted 3 months ago

Job Description:

Although we do not have an immediate opening for this position, we continue to grow and seek top sales talent to join the team! Check out who we are looking for below and apply if you're interested in hearing from us when a role becomes available!

You are a best-in-class Account Executive responsible for crafting, managing and closing opportunities within your given territory. You'll demonstrate all the behaviors associated with a high-performance sales culture, specifically building new business opportunities, as well as up-selling and cross-selling within our extensive install base and delivering results against a quota.

You are passionate about customer experience and excited to show other organizations how Zendesk solutions can impact their mission and operations.


  • Exceed activity, pipeline, and revenue goals

  • Continually build pipeline of new business, upsell, and cross-sell opportunities

  • Become an authority on Zendesk's products and conduct discovery calls, presentations, and demos with prospects and customers

  • Develop and manage relationships with our amazing customers in your territory

  • Demonstrate and sell value to key executive partners within the accounts during dynamic as well as complex sales cycles

  • You will collaborate in a team-selling environment with a hardworking and versed Strategic Account Executive and apply appropriate resources to opportunities.

  • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Salesforce


  • Bachelor's degree

  • Experience selling to Director/VP level leaders

  • 3+ years of software selling experience; SaaS experience preferred

  • Outbound prospecting experience is a plus

  • Consistent track record in success vs quota

  • Technically savvy; thorough understanding of a related technology

  • Proficiency using

  • Skilled in virtual presentations, online web demos, remote sales processes

  • Exceptional verbal and written communication skills

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.

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