Account Executive - San Francisco

At Booking.com, we want to empower everyone to experience the world. Through our products, partners and people is how we do it. There's a whole planet of possibilities out there and we bring it all together, in one place. Booking.com (USA), Inc, one of the support companies in the United States, is seeking a full time Account Executive.

Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships over the phone? Can you help Booking.com's partners grow their business by providing them with analysis, growth opportunities and new products and services? If your answer is "yes", you might have the work ethic to be the next Account Executive to join our amazing Partner Services team in our San Francisco, CA office!

What You'll Be Doing:

• Proactively communicate with partners in your region by phone and by internal messaging to assist with the development of Booking.com's business;

• Managing a portfolio of partners where you are their primary point of contact, answering questions, and following up when needed;

• Maintaining a stable relationship with our partners (i.e. frequent performance calls and contact to ensure they offer Booking.com's customers the best availability and competitive pricing);

• Become a master of Booking.com's products so the benefits and usage of our platform can be explained in detail to our partners;

• Identifying opportunities for partners that will help improve Booking.com's business by using its segmentation to to prioritize;

• Assisting with identification of new potential partner leads and pass these leads on for further follow-up;

• Receiving Customer Service escalations which relate to the Account Executive's managed portfolio and solving these in the most efficient manner for the business, partner, and customer;

• Supporting the organization of events, such as workshops and webinars for partners, including attending and participating in partner events for their managed portfolio.

What You'll Bring:

• Strong and engaging communication skills;

• Solution-oriented and results driven decision making;

• Ability to influence partners over the phone to implement recommendations;

• Strong work ethic, self-direct, and resourceful mindset;

• Ability to prioritize your workload and efficiently manage your time;

• Eye for accuracy and ability to be analytical;

• Ability to clearly and effectively communicate in English, both written and verbal;

• Currently authorized to work in the United States (Visa will not be provided).

What We'll Provide:

Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards are aimed to make it easier for you to experience all that life has to offer on your terms, so you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• Medical, life, and disability insurance*

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, sick, and care leave

• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and quarterly Booking.com wallet credit

• Free access to online learning platforms, mentorship programs, and a complimentary Headspace membership

• Collaborative, friendly and diverse culture

• Referral Program

• This role does come with relocation assistance

• This role doesn't come with visa assistance

• For San Francisco, CA this role will have a salary range of: $77,600 - $86,000

• Additional Quarterly bonus potential

• *Please note that while our philosophy is the same in every location, benefits may differ by office/country.

Should you require accommodation to meet the essential functions of this job, please let us know.

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.