Account Executive

MSC Industrial Direct Co., Inc. Springfield , MA 01105

Posted 4 weeks ago

Built to Make You Better.

Serving customer and community starts with the very best people doing their very best work. That is precisely what we have here at MSC. If you are inspired to learn, expand your circle, take risks, and succeed as a team, you can build a better career at MSC.

Requisition ID : 8288

Associate Referral Bonus Amount : $1,000.00

Employment Type : Full Time

Grade : Sales 12

Job Category : Sales / Business Development

Work Location : Springfield, MA

State or Province : Massachusetts (US-MA)

Potential Work Location : United States : Massachusetts : Springfield


The Account Executive's primary goal is to organically generate sales by nurturing existing customer relationships and prospecting for new customers. This entry level, individual contributor sales role will provide world class account management, acting as a liaison between the company and a group of customers. Ideal candidate should have exposure to strategic sales strategies, and ideally, a proven track record of success prospecting, penetrating, managing and closing customers. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic clients in designated territories.


  • Penetrates accounts at both the functional and Executive level, working with Business Team leaders and industry experts to design superior solutions for customers current and future needs.

  • Provides cross-territory technical and sales expertise when needed.

  • Instrumental in execution of MSC Collaboration projects and cross selling activities.

  • Acts as a role model for all sales associates and consistently demonstrates MSC values and financial achievement.

  • Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.

  • Must achieve sales plan and account retention target.

  • Identify and grow opportunities within the district through collaboration with Strategic Accounts, National Account, MSC sales, and Sales Management to insure growth achievement.

  • Effectively communicate initiatives between multiple contacts within a customer

  • Maximize the percentage of productivity through the utilization of multiple MSC Solution channels.

  • Develops world class relationships with customers and delivers key components of the sales strategy, while being initiative to solve customer's needs.

  • Has in-depth experience, knowledge and skills in acquiring customers by exceeding their requirements.

  • Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services. Sells with goals of exceeding departmental financial and division targets.

  • Stays aware of the competitive landscape and emerging technologies to best position MSC in the marketplace.

  • Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.

  • Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.

  • Retains customer base by delivering and ensuring a superior customer experience.

  • Maintains accurate and quality sales records and prepares sales and activity reports as required.

  • Responsible for successful implementation of major company programs and initiatives.

  • Assists or conducts prospect/customer surveys and conversions and set up of new customer locations.

  • Secures and submits customer orders for processing utilizing wireless ordering technology.

  • Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines.

  • Submits in timely manner, in the format requested, all written reports as required by management.

  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.

  • Participation in special projects and performs additional duties as required.


  • High school diploma or equivalent is required.

  • Two to four year college degree preferred.

  • Minimum of 3+ years outside direct sales/service experience preferred.

  • 2 years of Industry experience preferred.

  • Experience in account retention and account penetration preferred (expansion of sales within existing accounts); must be able to verify sales successes.


  • Proven track record in new account acquisition, account retention and/or account penetration (expansion of sales within existing accounts) is preferred.

  • High degree of integrity and ability to develop customer relationships required.

  • Demonstrated ability to resolve problems and develop action plans.

  • Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.

  • Requires ability to read technical material and develop analysis regarding the same.

  • Must exhibit excellent verbal and written communication skills, as well as excellent listening, presentation and questioning skills.

  • Computer literate (MS Word, Excel, PowerPoint, email) and ability to acclimate to PC based order entry system and wireless, handheld scanners.

  • Must exhibit basic math skills and ability to organize and manage time appropriately.


  • A valid driver's license.

  • Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.

  • Job entails frequent lifting, bending and stretching.

  • Ability to move product weighing up to 60 pounds.



People. Collaboration. Insight. That's how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement

At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.

Nearest Major Market: Springfield MA

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Executive


Posted 3 months ago

VIEW JOBS 7/20/2021 12:00:00 AM 2021-10-18T00:00 Description Discover your potential as an Account Executive in our Human Resource Services, Retirement Services, Customer Success, or Health and Benefits sales divisions selling primarily inside the Paychex client base. We are looking for those driven to be successful in a fast-paced, consultative, business to business sales environment. In this role, you will be responsible for expanding the breadth of our services to our Paychex client base thru prospecting and driving revenue to a monthly quota. You must exude our values of integrity and accountability and work with a balance of teamwork and entrepreneurial spirit. In this role, you will… * Maximize your earning potential through salary plus uncapped bonus compensation plan by executing daily sales activities which lead to sales opportunity. * Meet and exceed sales quotas through prospecting, qualifying, and onboarding Paychex clients to additional services. * Partner with Channel, Major Markets, PEO peer sales representatives to onboard Paychex clients with our additional HR service offerings, the full value of Paychex. * With your entrepreneurial drive and strong business acumen, build your business through evaluation of our prospective clients' human capital management needs. * Hone your sales abilities thru our world-class Sales Training. Develop your sales skills and maintain a comprehensive and up-to-date understanding of the Paychex best-in-class product offerings in weekly learning sessions to optimize sales results. * "Be Paychex" with every interaction internally and externally. Requirements The role is a strong fit, if you have… * A Desire to Win.?You have a positive, resilient, relentless attitude and a strong emotional intelligence which has led to your past successes. * A Strong, Consistent Work Ethic.?Willing to go above and beyond. Self-directed, adaptable and resourceful. * Values which Align to Ours. Our Paychex values weave through all we do here - from company strategy to daily decision making. * An Ability to Leverage Technology. The ability to learn and leverage all of our training, presentation and sales tools. * Sales Experience. If you know HCM, our sales training program will lead to production quickly. If not, we have one of the best training programs in America (decades running) to give you a strong foundation. Experience in a prospecting/cold calling role is required. * Licensing may be required for some sales roles. * Bachelor's Degree Preferred Our Commitment Paychex is dedicated to fostering a culture of intentional Inclusion and Diversity (I&D). Our valued employees and commitment to I&D is the essence of our internal and external success. Inclusivity is a key value of our corporate culture and is exemplified through our reputation as a top employer for employee development, diversity, and ethics, as well as a focus on fairness in recruitment, selection, and decision making. Click here for more information on our corporate social responsibility. Paychex Springfield MA

Account Executive

MSC Industrial Direct Co., Inc.