Account Executive

Our Mission:

The technology in the $130-billion pet industry is antiquated, and it has caused significant friction for the pet economy to progress. This must be fixed. We aim to contribute to the pet industry by empowering everyone in the pet community. We strive to build the most trustful, impactful, yet simple-to-use solutions for everyone in the space, so that they can focus on doing what they love and thrive.

Our Team:

Only the best can serve the best. To build the best product and service, we want the best talent. We are committed to seeking out and bringing together the most passionate, talented, and customer-focused individuals to form a team that sets the bar for excellence.

Our Culture:

Every day, we ask ourselves: what if MoeGo disappears tomorrow? Would that be a big difference to our users? We're not here to be just another option in the market. What motivates us is the pursuit of discovering and solving a series of real, impactful problems. By doing so, we aim to redefine the standard of technology and elevate the pet industry to an entirely new level.

We strive to drive changes for the better.

The Job:

As an Inbound Account Executive, you'll be at the heart of our sales team, responsible for nurturing and converting inbound leads into satisfied customers. This role is ideal for a customer-centric sales professional who excels in understanding customer needs and providing tailored solutions. Reporting directly to the Sales Manager, you'll play a key role in achieving our sales targets and contributing to our overall growth strategy.

What you will do:

• Lead Management: Efficiently manage and respond to a high volume of inbound leads, ensuring a timely and professional first point of contact.

• Qualification: Assess and qualify inbound leads to determine their potential, focusing on those with the highest likelihood of conversion.

• Consultative Selling: Engage in meaningful conversations with prospects to understand their needs, challenges, and goals, positioning our solutions as the best fit for their requirements.

• Product Demonstration: Conduct compelling and informative product demonstrations, highlighting features and benefits tailored to the prospect's specific needs.

• Proposal and Closing: Prepare and present proposals that meet the prospect's needs, addressing any objections, and effectively closing the sale.

• CRM Management: Diligently maintain and update customer information and sales activity in our CRM system to ensure accurate forecasting and reporting.

• Collaboration: Work closely with the product team to provide product feedback and collaborate on improving product competitiveness.

• Customer Onboarding: Ensure a smooth handoff to the customer success team, setting the stage for excellent ongoing customer service and satisfaction.

Who you are:

• Customer-Focused: You have a genuine desire to help customers find the right solutions, with a friendly, empathetic approach to sales.

• Results-Driven: Motivated by achieving and exceeding sales targets, you're focused on delivering results while maintaining high customer satisfaction.

• Excellent Communicator: With outstanding communication skills, you're able to engage prospects effectively, both verbally and in writing.

• Detail-Oriented: You pay close attention to the details in every aspect of the sales process, from lead qualification to proposal preparation.

• Adaptable: Comfortable in a fast-paced environment, you're able to adapt to changing priorities and maintain a positive attitude.

Qualifications:

• 3+ years of experience in an inbound sales role, preferably in the SaaS, technology, for SMBs.

• Proven track record of meeting or exceeding sales quotas.

• Strong understanding of sales principles and customer service practices.

• Proficient in CRM software

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.