Account Executive, Government

Be unstoppable with us!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

• Position is a Remote, FL role but this Account Executive will need to sit in Ft Myers, Sarasota or Palm Beach, FL area

The Account Executive, Government position focuses on the customer life cycle, supporting the growth of State and Local Government within an assigned territory. As a Government Account Executive, you will be responsible for expanding our presence in the State and Local market, managing contract renewals, delivering exceptional customer experiences, and increasing our revenue and retention rates. Your performance will be evaluated based on your ability to meet sales expectations and maintain high job performance through various metrics focused on business growth. Your work must consistently align with T-Mobile's core values.

At T-Mobile, we are committed to creating an inclusive work environment and embracing diversity. We strongly encourage candidates from underrepresented backgrounds to apply, as we believe that a diverse team drives innovation and success.

Job Responsibilities:

• Generate new business opportunities within the assigned portfolio of existing and target accounts.

• Exceed monthly and quarterly sales goals in the various assigned categories while maintaining appropriate customer churn goals.

• Negotiate agreements and handle contract negotiations as necessary.

• Act as the brand ambassador within the assigned territory, maintaining a high level of in-person customer meetings to build deep client relationships.

• Sell the total portfolio of T-Mobile solutions by engaging in deep conversations with clients to understand how T-Mobile services can solve their pain points and create win-win scenarios.

• Coordinate with Account Management, Dedicated Care, and other support team members to ensure a strong customer life cycle and maximize revenue and loyalty.

• Use Salesforce.com and other internal systems effectively for reporting, forecasting, and documentation.

• Lead customer presentations and attend events as needed to promote the brand and engage with clients.

• Develop and execute account strategies to improve results.

• Engage with internal stakeholders, including operations, marketing, legal, compliance, government affairs, and pricing, to achieve specific goals.

• Complete continuous training to maintain knowledge of products, services, and sales approaches.

• Use automated knowledge systems and training tools to deliver outstanding service and meet T-Mobile's productivity and quality standards.

• Attain productivity and sales goals based on targeted metrics.

• Meet or exceed all departmental goals and business objectives.

• Demonstrate positive and cooperative behavior with customers and coworkers.

• Uphold high standards for ethical and professional conduct.

• Disburse adjustments and credits within established limits and criteria.

• Perform other duties and projects as assigned by business management.

Education:

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)

Work Experience:

• 4+ years of proven experience in outside direct sales within an assigned territory is required.
• 2+ years of sales experience in the public sector preferred.
• 2+ years in telecom or technology sales strongly preferred.
• 2+ years of account management and strategic selling preferred.

Knowledge, Skills, and Abilities:

• Strong presentation skills are required.

• Possesses strong strategic selling skills.

• Strong interpersonal skills are required.

• Good solid understanding of Excel and PowerPoint.

• Strong technical abilities and ability to learn new concepts quickly.

• Excellent problem-solving skills.

• Demonstrate ability to work with internal teams.

• Ability to develop deep client relationships that will lead to developing long-term strategic relationships.

• Strong organizational and territory management skills.

• At least 21 years of age.

• Legally authorized to work in the United States.

Join us at T-Mobile, where we believe in the power of diversity and inclusion to drive innovation and success. If you are passionate about sales and eager to make a difference in the public sector, we encourage you to apply and become part of our dynamic team.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.