Account Executive - Customer Service

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Job Type

Part-time

Description

This Account Executive (AE) position plays a key role in delivering innovative products directly to consumers through outbound calling efforts, focusing on customer service and appointment setting through collaboration with a global leader in data management and marketing. The client has pioneered proprietary systems aimed at enhancing customer experiences in the automotive industry. AEs who thrive in a fast-paced environment, adapt quickly to new technology, and have a passion for helping others will be valuable additions to the growing team.

Requirements

Supervisory Responsibilities

None

Responsibilities:

• Conduct outbound calls and schedule appointments with potential customers.

• Address inquiries from call recipients, providing detailed information about products and services using a prepared script.

• Excel in a fast-paced environment, handling multiple tasks efficiently.

• Reach out to existing dealership customers regarding service and maintenance reminders.

• Contact customers to assess their needs and determine the best-fit solutions.

• Perform additional related duties as assigned.

Required Skills/Abilities:

• A competitive drive to be THE BEST!

• Excellent communication skills-both speaking and active listening?.

• Ability to build rapport on the phone?.

• Willingness to accept feedback and be coached?.

• Intermediate to advanced computer skills?.

• Ideal candidates will thrive on working in a fast-paced environment.?

• Knowledge of, or ability to learn, product, service, or area of customer service specialization.

Education and Experience

• High School Diploma or equivalent preferred

• Previous experience in inside sales and customer service.

• Pleasant telephone manner.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Ability to lift up to 10 pounds, if necessary.

Salary Description

$14 an hour