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Account Executive - Collision

Expired Job

Autozone, Inc. Elk Grove , CA 95759

Posted 3 months ago

Position Summary:

The Account Executive - Collision is the primary interface that is responsible for the development of business relationships with current ALLDATA Collision customers. They will provide post-sales support to current ALLDATA Collision customers, identify and grow sales opportunities in assigned territories. Product development support, post sales relations, customer retention, sales skills, follow-up and action planning are key elements of this position.

Position Responsibilities- Other duties may be assigned:

  • Welcome and setup new customers

  • Contact customers to review their business and ensure customer loyalty

  • Resolve outstanding customer issues in a timely manor

  • Renew existing subscriptions

  • Identify sales opportunities to increase customer profitability and drive company revenue.

  • Work with other departments to deliver maximum customer retention, sales revenue and net sales profit.

  • This position has no direct reports.

Position Requirements:

  • High School graduate or equivalent education and/or experience

  • 3-5 years' account management or sales experience

  • Strong customer facing skills (executive presence, writing skills, phone skills); demonstrates a highly professional demeanor

  • Takes ownership of customer issues and drives to resolution

  • Sales to existing customer experience

  • Ability to work collaboratively within the ALLDATA organization

  • Ability to communicate and comprehend positions and interests, manage conflict, develop alternatives, and compromise appropriately

  • Ability to set and communicate expectations; skill in mediating and resolving problems

  • Strong listening skills

  • Self-motivated, strong work ethic

  • Ability to remain calm under pressure

  • Ability to maintain a professional demeanor with customers and colleagues

  • Bi-lingual is a plus

  • Collision and/or automotive knowledge a plus

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

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Account Executive - Collision

Expired Job

Autozone, Inc.