Account Executive - Austin

Cherwell Software Austin , TX 78719

Posted 2 months ago

Cherwell Software (@Cherwell) is a global leader in enterprise service management, empowering organizations through the use of intuitive technology for better, faster, and more affordable innovation. Our solutions and our people build lasting relationships. We are a growing company with offices in the US, Europe, and Australia.

We are looking for an Account Executive to join our team in Austin, TX.

Who Will Love This Job

  • A customer advocate: You are dedicated to meeting the expectations of customers and establish effective relationships based upon trust and respect.
  • A strategic thinker: You have a natural talent for thinking one step ahead and have a demonstrated ability to think analytically.
  • A phenomenal presenter: You are effective in a variety of formal presentation settings: one-on-one, small and large groups. You command attention and can manage group processes during the presentation.

What you'll do

  • Identify, establish, develop and close new logo business by developing meaningful relationships across our partners and customers

  • Manage interactions with customer during all phases of the sales cycle

  • Develop effective and specific territory and customer account plans to ensure and exceed revenue target delivery and sustainable growth

  • Engage the customer by deliberately linking their business priorities to Cherwell's value proposition and serves as a trusted advisor to guide their Service Management strategy

  • Be a trusted advisor to customers by actively understanding each customer's technology footprint, strategic growth plans, technology strategy

  • Plan and conduct efficient customer discovery sessions to gain valuable insight

  • Construct and deliver innovative customer presentations to position Cherwell solutions

  • Orchestrate resources: deploy appropriate teams to execute winning sales

  • Understand Cherwell's competition and effectively position solutions against them to meet or exceed customer needs

  • Maintain CRM system (i.e. Salesforce) with accurate customer and pipeline information

If you have the following experience, we'd love to hear from you!

Minimum Qualifications:

  • 5+ years selling software solutions where you were recognized as a top performer
  • 5+ years managing territory/accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams

Even Better If You Have:

  • World-class customer management and strategic selling skills to enhance the success of our customers business and the growth (experience with Force Management preferred)

  • Aptitude for understanding how technology products and solutions solve business problems

  • Strong communication, collaboration, negotiation and executive presentation skills

  • Highly developed planning and organization skills and ability to work in a fast-paced entrepreneurial environment

  • Deep expertise of market trends that impact on customers

Why Cherwell?

  • When experienced people are inspired to come together to change the Service Management industry, the industry takes notice.

  • We hire humble, but hungry teammates with a passion to give their heart into all that we do for our customers, partners, and community members!

  • You will work with a team of great people with diverse talents and learn something new every day.

  • We offer competitive compensation and benefits - including health, 401K with employer matching program, and a generous PTO plan that includes 8 hours for community service

Cherwell Software embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you require accessibility assistance applying for open positions, please send an email with your request to

If you are a recruiter or placement agency, please do not submit resumes to any person or email address at Cherwell Software prior to having a signed agreement from Cherwell Talent Acquisition. Cherwell is not liable for and will not pay placement fees for candidates submitted by any agency other than its prior-approved recruitment partners. Furthermore, any resumes sent to us without a written signed agreement in place will be considered your company's gift to Cherwell and may be forwarded to our recruiters for their attention. Thank you

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Account Executive - Austin

Cherwell Software