Matson Inc Oakland , CA 94604
Posted 2 weeks ago
Description
Position at Matson Navigation Company, Inc
About Us
Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world's largest trade lane
We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations. And we work to improve diversity, equity and inclusion in our company, communities and industry through an active social equity program.
Matson is a great place to work, and everyone who works with us becomes part of the Matson ohana or family. Join our team and help us move freight better than anyone.
Learn more at matson.com.
About the Role
The Account Executive ll position will act as the primary liaison with Matson Navigation Company and the Hawaii/Guam/Micronesia/Naha Tradelane customers. This individual will target, solicit, and maintain business consistent with Division and Company goals. The goals include, but are not limited to, revenue, volume, service, origin/destination, equipment, and cargo. This individual will gather market information and network to ensure new opportunities are secured with minimal lag time. Must work well in a team environment and with multiple departments within Matson. Support the Regional Sales Director and Senior Account Executives administratively with both Inside and Outside Sales focus.
What you'll do:
Meet or exceed annual goals established in collaboration with the Regional Sales Director, Northern California, based on the current Operating Plan.
Identify and target accounts consistent with management direction, individual and departmental goals.
Solicit business that results in obtaining new accounts at the best possible revenue for Matson.
Respond to and resolve customer inquiries and concerns.
Report customer issues to operational groups within Matson and provide follow-up to ensure a satisfactory resolution.
Act as liaison between the customers and other operational groups within Matson.
Develop an understanding of the customer's business, build relationships, and identify opportunities for growth in all Matson services that are available.
Canvassing of the market to identify new contacts and business opportunities.
Regular reporting on developments within the industry and individual accounts.
Create reports of customer shipping activities, which may include quarterly, monthly, and weekly customer status reports and sales call planning reports.
Follow-up on price quotes and bookings from customer service and communicate the status to the customer as needed.
Participate in weekly sales calls.
Participate in community events and attend charitable functions.
Facilitate timely collection of various performance reports i.e., Target Account, GAP, Market ID.
Support Sales Director and Senior Account Executives with reporting needs.
Perform inside and outside sales calls. Liaison with Customer Service on new customer inquiries.
Other duties as assigned.
You have these skills:
And these qualifications:
Bachelor's degree or equivalent work experience.
3-5 years of sales experience, preferably in Ocean Transportation or logistics, with a heavy emphasis on customer relations management.
Understanding of the Hawaii and Guam domestic markets.
Ability to learn Matson's services and competitive strategies.
High-level presentation skills.
Excellent communication skills, both written and verbal.
Demonstrated follow-through and detail oriented.
Must be able to obtain and maintain a TWIC card.
Extra credit if you have:
Physical Requirements:
Ability to sit in front of a computer for at least one hour at a time.
Ability to lift up to 10 pounds occasionally.
Ability to stand, bend, walk, climb stairs, talk, hear.
Ability to operate a motor vehicle.
The annual salary range for this position in California is $82,700 - $112,640. The salary offered will depend upon qualifications and other operational considerations.
At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.
#MI
Matson is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.
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Matson Inc