Account Director

Weber Shandwick New York , NY 10007

Posted 2 weeks ago

DNA is currently seeking an Account Director to join our team of conversation-starters, strategists, storytellers, PhD-level scientists, writers, designers and builders. The ideal candidate possesses a strong interest in science and how medicines work, is curious and excited to experiment and explore new ideas, is resourceful and has an entrepreneurial spirit. This role will be responsible for leading a large-scale client relationship and working closely with a large team. Prior agency, as well as biotech and pharmaceutical drug development experience, is required.

Position Profile

The Account Director is responsible for managing senior level client relationships and have regular exposure to client senior management. The candidate is also accountable for collaborating between practice areas within the DNA organization and supporting new business development efforts.

Primary Responsibilities:

  • Keep client programs on schedule and ensure all deadlines are met

  • Develop and maintain extremely strong interpersonal relationships with senior clients

  • Serve as a primary contact for the client, address any issues, troubleshoot problems and provide strategic counsel

  • Proactively handle client problems and issues quickly and adeptly

  • Develop quality standards and ensure client satisfaction

  • Organize new business research and information gathering

  • Support development of new business initiatives

  • Participate in new business pitch development and/or presentations

  • Responsible for developing media relations and social media strategy and delivering results

  • Provide leadership, direction and guidance to account teams

  • Develop and coach account teams for peak performance

  • Conduct performance appraisal of direct reports

  • Ensure quality work from team in order to meet/exceed client expectations

  • Attend account reviews and staff meetings - provide ongoing communications and feedback

  • Key contact for internal account staff to address issues


  • Bachelor's Degree

  • 9 years related professional experience (5-6 years of which should be at a PR Agency)

  • Pharmaceutical and/or biotech drug development experience required

  • FDA approval experience is also preferred

  • Oncology experience a plus

  • New business development experience a plus

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Account Director


Posted 4 days ago

VIEW JOBS 12/6/2019 12:00:00 AM 2020-03-05T00:00 Client Services is a team of versatile marketers charged with driving growth and retention of our clients and R/GA's business. We represent the day-to-day strategic business partners and advisors to our clients and serve as the catalyst for innovative work across all departments and capabilities inside R/GA. At R/GA, the Client Services team sits at the heart of all the work we do for our clients, who look to us to lead our integrated agency team as an extension of their client teams. We are not just "account people." Our people are expected to think, behave and function like CMOs, regardless of their title or level. That requires becoming intimate with all aspects of the client's business, beyond just the work they hire us to do for them day-to-day. We are T-shaped entrepreneurs who treat our client's business like it's our own. We represent the client's voice inside the agency (when our clients are at their best), while keeping an objective perspective on what's right for the client's business and what will exceed their goals. We're equal parts business partner, strategic marketer, connector, entrepreneur and trusted advisor. On any given day you might * Oversee an account or multiple business units for a client * Play key supporting role in sustaining account growth, diversification and profitability * Play an influential role in managing client relationship health, client satisfaction, and sustained year-over-year client retention for his/her designated clients * Function as a strategic business partner, advisor and relationship lead for director and/or manager-level clients on her/his designated account * Support the efforts to qualify, assess and focus new business and new project opportunities * Use data to provide a sharp marketing perspective and add strategic value at every step of the creative process, on both new and existing clients * Serve as a key catalyst for his/her accounts. Inspires and challenges our integrated teams to deliver best-in-class strategy and creative ideas and IP for our clients * Supervise, develop, train and manage performance reviews of Client Services direct reports in the Group * Partner and collaborate with all department and capability peers and working teams inside designated Group and/or across the US and global network to create smart, innovative marketing programs and creative work that delivers results * Work closely with Production leadership to ensure flawless execution of programs across the account The ideal person * Has experience managing client engagements at a creatively driven agency, a client-side marketer, a start-up, and/or a technology or media platform company * Is comfortable working amongst integrated teams in fast-paced, creative environment * Exhibits passion and curiosity for digital marketing and emerging trends in social, mobile, product and service innovation * Has proven to be a strong contributor to creating and delivering an effective presentation You Bring * 7-10 years of account management and/or marketing experience in an integrated marketing and/or digitally led marketing capacity * Experience in multi-channel, integrated work that demonstrates his/her versatility as a marketer and business leader * Experience supporting data-driven and performance-driven marketing programs. A knowledge and appreciation for how to apply data and analytics to the business * Strong aptitude for the role and impact of digital media and platforms * Exposure to a diverse mix of industry category verticals is a plus R/Ga New York NY

Account Director

Weber Shandwick