DNA is currently seeking an Account Director to join our team of conversation-starters, strategists, storytellers, PhD-level scientists, writers, designers and builders. The ideal candidate possesses a strong interest in science and how medicines work, is curious and excited to experiment and explore new ideas, is resourceful and has an entrepreneurial spirit. This role will be responsible for leading a large-scale client relationship and working closely with a large team. Prior agency, as well as biotech and pharmaceutical drug development experience, is required.
The Account Director is responsible for managing senior level client relationships and have regular exposure to client senior management. The candidate is also accountable for collaborating between practice areas within the DNA organization and supporting new business development efforts.
Keep client programs on schedule and ensure all deadlines are met
Develop and maintain extremely strong interpersonal relationships with senior clients
Serve as a primary contact for the client, address any issues, troubleshoot problems and provide strategic counsel
Proactively handle client problems and issues quickly and adeptly
Develop quality standards and ensure client satisfaction
Organize new business research and information gathering
Support development of new business initiatives
Participate in new business pitch development and/or presentations
Responsible for developing media relations and social media strategy and delivering results
Provide leadership, direction and guidance to account teams
Develop and coach account teams for peak performance
Conduct performance appraisal of direct reports
Ensure quality work from team in order to meet/exceed client expectations
Attend account reviews and staff meetings - provide ongoing communications and feedback
Key contact for internal account staff to address issues
9 years related professional experience (5-6 years of which should be at a PR Agency)
Pharmaceutical and/or biotech drug development experience required
FDA approval experience is also preferred
Oncology experience a plus
New business development experience a plus
Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.