Account Director, Mrm//Mccann

Optaros New York , NY 10007

Posted 2 months ago

Account Director, MRM//McCann Location / New York

Date / October 1, 2018

Core Duties/Responsibilities

Account Director

About this role: Leads and ensures the agency is delivering on necessary expectations. Manage the service expectations of the client through open and honest discussions between agency and client management. Builds and maintains a solid client relationship based on mutual trust and respect through the creation of a customized team. Partners with Creative, Strategy and Operations Leads to deliver work that is innovative, on strategy and within budget and timing parameters.


  • Manages the day to day senior clients

  • Ensures successful development and completion of the client engagement

  • Maintains a superior relationship with all departments in the agency and understands the strategic goals of the account and contributes to their communication to the agency team

  • Ensures the agency is giving its highest quality, meets client objectives and also leads the category

  • Responsible for profitable growth by adding new divisions or assignments.

  • Manage and mentor junior level team members

  • Builds client business - Identifies short term and long term opportunities, business building as well as learning

  • Develops in collaboration with finance and department heads yearly SOW

  • Reports on account performance

  • Identifies best and new practices, which drive efficiency and effectiveness of the agency to deliver against the clients objectives

  • Develops new initiatives through thorough understanding of the client's content area

  • Aggressively pursues new ways to contribute to overall agency and client revenue and profitability

  • Works closely with project management for the successful execution of projects

Required Skills

Job Requirements:

  • 10+ years of Agency experience

  • 5+ years of management experience

  • Excellent communication skills, both written and oral

  • Strong knowledge of digital marketing as well as direct

  • Highly organized and creative problem solving skills, and detail oriented

  • Must have strong interpersonal skills to foster optimal department relationships

  • Ability to interact with, and manage clients with decision making responsibility

  • Experience with budgets and finance savvy

  • Ability to translate business and marketing requirements into viable solutions

  • Minimum of a Bachelor's degree or equivalent business experience preferred

  • Must have CRM experience

  • Global experience a plus

  • Packaged Goods and Pharma experience a plus

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Account Director, Mrm//Mccann