Account Development Representative

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBC Sports Next is where sports and technology intersect. We're fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology. We're a subdivision of NBC Sports and home to leading technology platforms and digital applications for Youth & Recreational Sports; Golf; and Emerging Media.

At NBC Sports Next, we equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine, the largest youth sports club, league and team management platform; SportsEngine Play, the first ever streaming service for youth and amateur sports, GolfNow, the leading online tee time marketplace and provider of golf course operations technology; and GolfPass the ultimate golf membership that connects golfers to exclusive content, tee time credits, instructional content and more.

This role is part of our Youth & Recreational Sports group, comprised of technology platforms such as SportsEngine HQ, SportsEngine Motion, SportsEngine Play and SportsEngine Tourney. We enable athletes, parents, coaches and team administrators in the youth and recreational space to manage their organizations, collect payments, share schedules, find programs to participate in and connect with other families. Additionally, NCSI enables leagues and organizations to properly screen and train coaches in an effort to keep kids safe.

Job Description

As an Account Development Representative (ADR), you will be responsible for ensuring customer retention, increased product adoption and account expansion. This includes hunting for leads, mapping customer accounts, and building demand for SportsEngine's full line of products and services. This position is ideal for individuals who are self-starters and results driven.

Job Duties:

• Engage and consult with sports administrators to help them identify meaningful ways to improve their organizations with SportsEngine software

• Develop a deep understanding of the industry, sports administrators, our sales strategy, and leverage provided tech stack to execute high touch, high-quality activity cadence resulting in 80+ customer interactions daily

• Understand the prospective customer or current customer, identifying opportunities and planning a creative and targeted approach for growth with accounts at every interaction

• Create interest with customers directly via telephone, email, and video calls learning about their challenges, position our products as solutions, and create new selling opportunities

• Own your results. Unwavering personal daily effort standards so that coaching centers around goals, sales skills & career growth

• Continue to gain advanced product and market knowledge to differentiate yourself and SportsEngine as both a technical and business fit

• Build trusting relationships with Account Managers to execute the territory and sport vertical plans

• Collaborate with other departments and functions to support assigned territory and facilitate the overall success of the team

• Maintain accurate daily record of sales activity using Salesforce.com and sales engagement / automation platforms such as Intercom or Outreach

• Perform other duties as assigned

Qualifications

Basic Requirements

• Strong written and telephone skills required

• Well organized, with strong attention to detail

• 1+ years' experience in sales, account management, and/or customer service

• Strong work ethic to effectively manage your time to drive growth within your territory

• Demonstrated multi-tasking abilities with consistent and timely follow-through all while achieving goals

• Strive for honesty, transparency, and accurate communication - always over deliver

• Ability to exercise independent judgment while taking great pride in your work

• Empathetic, solutions-oriented and a true passion to serve customers

• A self-starter who embraces change; a problem solver and team player

• Help develop and deliver outreach strategies to create upselling opportunities

Desired Characteristics

• Sales experience within software (SaaS) or web-based applications is preferred

• Experience using salesforce.com or a similar CRM system is preferred

• Strong knowledge of the sports landscape and sport specific to this role

Additional Requirements

• Must be willing to work in Minneapolis, MN

• Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants

and employees without regard to race, color, religion, creed, gender, gender identity

or expression, age, national origin or ancestry, citizenship, disability, sexual

orientation, marital status, pregnancy, veteran status, membership in the uniformed

services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the

right to request a reasonable accommodation if you are unable or limited in your

ability to use or access nbcunicareers.com as a result of your disability. You can

request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.