Account Coordinator

THE ROLE

We Are Social is seeking an Account Coordinator to join our growing team! This role will involve the following areas: client relationship building and supporting the day-to-day account team, execution of client campaigns or retainers, supporting the internal team process and workflow, client problem solving, collaboration with internal stakeholders, managing up to account leads and deep knowledge of the social landscape and social platforms.

WE ARE 

A creative agency powered by social connections. That means we thrive on what’s trending and creating campaigns that get people buzzing. We call it “Ideas Worth Talking About,” and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald’s, Adidas, Universal Studios, and YouTube.

WHY YOU’LL LOVE IT HERE

• We like to laugh, we live for celeb gossip and we’re great on AUX.
• Our passport program lets you explore and work from one of our 18 other offices worldwide, including Paris, Singapore, Madrid, Dubai, London and more!
• You best believe we know how to celebrate our wins. And our losses (it’s how we learn). 
• From carbon offsets to community kitchens, we’re passionate about making a difference. 
• Did we say snacks? Because we have great snacks. (Shoutout to Sheila who keeps the kitchen stocked.)

YOU ARE

• A person who thrives in a fast-paced environment, responding quickly and proactively
• Not interested in just following trends – you want to create them
• A self-starter, who’ll take ideas from concept to execution, navigating feedback like a pro  

Traditional agency experience is not required, but it’s a plus. What matters is your deep understanding of what resonates with social audiences. This role is energetic, innovative and forward-thinking. Alongside engaging with communities, you’ll guide brands by staying ahead of social trends and cultural moments. In return, you’ll join a global agency dedicated to generating buzzworthy ideas for some of the world’s leading brands. 

WHAT YOU’LL DO

• Develop relationships with peer-level clients
• Support the account and project management teams across multiple workflows and within client’s formal organizational structure, including but not limited to:
• Confirm meetings, both client meetings, and internal team meetings
• Set-up/take-down meetings
• Take notes at team meetings, and establish clear next steps
• File Organization
• Participate in strategic and creative brainstorming
• Consistently craft communications with clients and internal teams
• Contribute to the development of deliverables in a manner that reflects the agency's highest standards
• Ensure that assigned responsibilities are completed efficiently, effectively and on time
• Understand project objectives, brief and deliverable expectations
• Ability to manage 2-4 projects simultaneously
• Be available to answer ad hoc team or client requests in a timely manner
• Follow and stay on top of pop-culture and industry trends

REQUIREMENTS FOR THIS ROLE

• At least 1 year of experience in an account management role preferably within an advertising agency.
• Bachelor's degree in marketing, advertising, communications, or a related field.
• Must love internet culture + frequent user of all social media channels
• Thorough understanding of social media platforms and content formats
• Track record of contributing to client planning / organization
• Professional experience with YouTube/Shorts, TikTok, Meta (Instagram, Facebook, Threads), etc.
• Results oriented and deadline driven
• Strong verbal and communication skills
• Demonstrate flawless attention to detail
• Understanding of Google Suite (Gmail, Doc, Slides, Sheets, Drive, Meet, Chat, Gemini), Slack and A.I. tools and functions. Added plus: Knowledge of Asana. 

JOIN US

At We Are Social, we celebrate diverse perspectives and experiences. We welcome unique voices and talents, especially those not traditionally embraced by advertising. Discover more about our culture and our work.

Let’s do cool stuff together. Apply now!

We Are Social is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. For California applicants, you may view We Are Social's Privacy Notice for California Employees and Job Applicants at https://wearesocial.com/us/wp-content/uploads/sites/3/2023/07/CA-Employee-and-Job-Applicant-CPRA-Notice.pdf