Account Coordinator

We create cultural resonance for brands. Creativity That Matters is work that shatters the stratosphere. That's why our quest to discover what's next is endless - because the only thing we're afraid of is the status quo. We make culture our personal playground. We launch far past the expected. We chase curiosity, deep into the shadows. We will never be just another agency. And we've got the audacity to prove it.

We Are TMA.

Job Overview:

TMA is looking for an Account Coordinator in our Chicago, IL office (hybrid) with expertise in integrated brand and social media marketing to join our agency. The Account Coordinator will be the critical link between teams- Account, Strategy, Creative and clients.

This role is the glue that holds the Account team together- juggling multiple projects at once while ensuring deliverables are met and budgets maintained. Part creative, part project manager, this Account role is ultimately a problem solver at heart that keeps everything running smoothly.

Responsibilities:

• Act as day-to-day contact for key client team members, internal teams, and agency partners

• Participate in client planning and develop strategies that bring client objectives to life

• Interpret critical insights and research that will drive agency creative efforts

• Leverage deep social media understanding into effective social-first content, campaigns, and influencer partnerships

• Support on creative briefs and reporting that communicate client objectives and directions to internal team members

• Interact with key internal/external players to develop/maintain timelines and client budgets

• Participate in client presentations and development of client POVs

• Mobilize and motivate internal and external teams to bring client objectives to life while ensuring collaboration, communication, trust, efficiency and quality of the work

• Identify potential project risks and develop contingency plans across

• Develop understanding and application of measurement and insights

Qualifications:

• Integrated brand marketing experience

• 1 year of client facing/account management experience in an agency environment, ideally within the business-to-consumer service industry space

• Strong understanding of social media and influencer marketing, ideally with experience

• Exceptional management, communication and diplomacy skills

• Ability to develop excellent working relationship with all internal and external partners

• Has a dedicated work ethic and displays a thorough attention to detail

• Demonstrates ability to manage multiple assignments and to deliver projects on schedule, on brand, and on budget

• Ability to work proactively and autonomously in critical situations

• Computer proficiency including Microsoft suite of product

TMA Perks & Benefits:

• Continuous training, educational programs, speaker series and workshops

• Culture events throughout the year (just virtually now!)

• Communities to connect with:

• TMACares (Volunteering)

• DiscoverTMA (Furthering diversity and inclusion)

• TMA Women's Initiative (Fostering the growth and achievements of women)

• Wellness Group (Helping to improve the mental, physical and emotional wellbeing of employees)

• Competitive vacation plan, sick days and personal days to prioritize your mental health

• Summer Flex Days

• Robust holiday schedule

• Parental leave

• Comprehensive Medical, Dental and Vision plans

• 401K Retirement Savings Plan

• Employee Stock Purchase Plan