Holmen AB Amsterdam , NY 12010
Posted 2 weeks ago
Do you want to work for an organization with a high level of commitment and many different cultures? Do you want to be part of an organization with focus on leadership and the employees?
Your next workplace
Our office in Amsterdam is a hub for (inside) sales with an informal, international and challenging work environment. Today, we are about 70 employees and we come from different parts of the world. In total we speak more than 15 different languages. The office is located in Amsterdam Southeast, with excellent connections (5 min. walk from the train, metro and bus station) and biking paths.
Your future challenge
As a full-time Account Coordinator you will play an important part in our customer experience. Our Customer Service department is divided into geographic teams. You will work for our Southwest team (7 people).
Your responsibilities will include:
Manage daily customer enquiries, order processing & invoicing, sample and trial orders
Follow up on lead-time quotations, pricing quotations trials & sample deliveries
Provide internal sales support
Handle requests for call-offs in order to enable delivery, stock level maintenance and timely ordering of new stock
Contribute to the analysis and chasing of customer payments
Work with other departments (Sales, Technical Service, Production, Transport Planning) to formulate potential solutions to customer questions
To succeed in this role
Our ideal candidate always puts the customer first and maintains excellent service standards even in difficult situations. We appreciate your input and creativity when it comes to problem solving. Knowledge about paperboard is a pre but not required.
Furthermore you:
Speak and write French and Spanish at a (near) native level
Speak and write English at a professional level; Italian is considered a plus
Are service minded with excellent communication skills, both verbal and written
Are attentive to details and can organize your work well
Can adapt to changing circumstances and deal with pressure and setbacks in a constructive way
Are a team player who plays an active part in creating a positive energy and atmosphere
Have relevant work experience
Have basic Excel skills and worked with order systems (is a plus)
Have an interest in inside sales
Are currently based in The Netherlands
We offer you
We have an open and welcoming culture that embodies our core values of courage, commitment and responsibility.
In addition we offer:
A competitive salary package
25 vacation days + 13 ATV days. That is almost 8 weeks of vacation a year!
Hybrid working
Sport allowance to stay fit and healthy
Commuting allowance
A chance to go on customer visits as you grow in your role
Learning and development opportunities
Apply today!
Can you see yourself as our new Account Coordinator? Please apply today by sending us your English resume and cover letter! Apply via the "apply" button. The procedure will close July 5th. If we find suitable candidates sooner we will close the procedure early. The procedure is both internal and external at the same time.
Anställningsform
Permanent employment
Arbetstid
Day
Sysselsättningsgrad
Full time
Placering
Amsterdam
Sista ansökningsdag
5 juli, 2024
Anouk Klein
HR Officer
Ellen Hoogen Stoevenbelt
Manager Customer Service Southwest
Skicka ansökan
Senast ändrad
14 juni, 2024
We let the forest grow and give
Holmen's operations are powered by the forest. The growing trees, the water rushing down the mighty rivers and the wind blowing through the treetops. This is the heart of Holmen, a business built around the forest ecocycle and the renewable products we can create from it. Our business areas are Forest, Renewable Energy, Wood Products, Paperboard and Paper. With a workforce of 3 500 people, we create a sustainable future and value for shareholders, customers and society with courage, commitment and responsibility.
Premium paperboard and innovative paper products from fresh fibre Holmen produces premium paperboard and innovative paper products for everything from cosmetics, electronics, pharmaceuticals and food to books, magazines, advertising and transport packaging. Our products are appreciated by conscious customers due to their exceptional properties and low climate footprint. We use fresh fibre from sustainably managed and certified forests. Our production and processing facilities are located in Braviken, Hallstavik, Iggesund and Strömsbruk in Sweden and Workington in the UK.
Holmen AB