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Account Coordinator

Expired Job

Smithbucklin Chicago , IL 60602

Posted 2 months ago

SmithBucklin and one of its subsidiary companies, SDI, is looking for a Full-Time Account Coordinator to join our team in Chicago. SDI is a leader in incentive travel, strategic meetings and special events. Since 1992, it has delivered industry-leading performance and planning solutions that illuminate, inspire and engage its clients. With a reputation for highly personalized service, SDI's team leverages its long-standing client and supplier relationships to provide global capabilities, customized incentive travel opportunities and unique event experiences.

What You Will Do

Manage day to day operations for the SDI Team including:

  • Answer incoming calls and route to the proper person, providing quick and accurate results for our clients

  • Build and sustain strong client relations through attentive detail in handling requests

  • Provide administrative support to the staff team, including mailings, site searches and basic program support

  • Performing office duties that include ordering supplies, manage calendars and supplier meeting requests

  • Work directly with the executive team to coordinate travel, meeting and event arrangements for VIP clients

  • Allocate time according to budget provided by project; ensuring work has been completed effectively to meet deadlines

  • Facilitate continuous communication between the SDI Team, clients and attendees to meet the needs of client organizations

This Role Might Be for You If

  • You are highly detail oriented with strong multi-tasking and time management skills, including the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines

  • You have the ability to work both independently and in a team-oriented, collaborative environment

  • You have proven history of demonstrating a high level of professionalism

  • You possess strong written and oral communication skills

  • You demonstrate accuracy and efficiency in your work

  • You can immediately adapt to crisis situations by changing procedures, methods or processes

  • You have strong interpersonal skills and a high degree of responsibility, initiative and professionalism

  • You have demonstrated customer service skills (phone skills, in person, email)

Basic Qualifications

  • Bachelor's degree from an accredited four-year institution, ideally with a degree in Hospitality or Event Management

Preferred Qualifications

  • Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

  • Familiarity with etouches and/or Cvent is a plus

  • Database management experience is a plus

Equal Employment Opportunity

At SmithBucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

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