Account Coordinator

Job Description

As an Account Coordinator, you coordinate information and delegate or fulfill tasks needed to retain and grow our client accounts. You provide clear, consistent communication to our internal product teams and ensure completed tasks meet deadlines and exceed client expectations. You formulate metrics to measure the success of both the Strategy Team, and our client's digital marketing programs. Your internal coordination between multiple media programs will ensure high quality results. You manage and provide strategic oversight to an assigned desk of lower-tier clients.

Job Expectations

• Support the Senior Account Strategist, Account Strategist, and the Account Specialist positions within the Strategy team

• Communicate information received from clients internally to the appropriate product teams

• Communicate and coordinate all agency resources to ensure the highest level of client satisfaction and growth

• Create customized strategic growth plans

• Formulate metrics to measure company and client success

• Delegate or fulfill required tasks

• Ensure internal programs are properly positioned with our clients

• Develop and grow skills through mentorship and training received from the Senior Account Strategist and Account Strategist roles

• Research and stay up-to-date on marketing and industry trends

• Manage and provide strategic oversight to assigned desk of lower tier clients

Qualifications

Job Qualifications

• A proven track record of the ability to prioritize, organize, and multi-task in a flexible and fast paced environment to effectively meet deadlines

• Demonstrates a high level of accountability and ownership

• Exemplary written and verbal communication skills, including strong presentation skills

• Ability to effectively communicate both technical and non-technical information between internal product teams and external clients

• Strategic and creative thinking when solving problems

• A basic understanding of Search Engine Optimization, Social Media Marketing, Paid Search, and Lead Generation

• Proficient skills in Microsoft Office, including Excel, Word and PowerPoint

• Proficient skills in the Google Suite, including Docs, Slides, and Sheets

Required Experience

• Bachelor's Degree in Marketing, Mass Communications or another related field preferred, or equivalent experience

• 0-1 year experience in account management

• Digital Marketing, Advertising, or media industry experience preferred

Travel

• 0-5%

Schedule

• Full-Time

Benefits/Perks:

• Two (2) medical plan options with BlueCross BlueShield of Kansas City including generous company contribution.

• Dental, vision, basic/supplemental life insurance, short/long term disability, critical illness, accident insurance.

• 401k retirement safe harbor plan available including generous company contribution.

• Fifteen (15) Paid Time Off (PTO) days your first year (hours earned each pay date).

• Thirteen (13) paid holidays observed annually.

• Casual dress code.

• Free in-office snacks and Roasterie coffee.

• Company provided laptop.

• Company events and incentives with an unmatched company culture!

Go Local Interactive is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Need Assistance? If you require assistance or reasonable accommodation for any part of the application or hiring process, please submit your request by email to careers@golocalinteractive.com. This contact information is for accommodation requests only, and should not be used to inquire about the status of applications.