C.H. Robinson Worldwide, Inc. El Paso , TX 79910
Posted 1 week ago
As an Account Coordinator , you play a critical role in executing business for our customers. You'll build relationships with customers and partner with Account Managers and Capacity teams to ensure customers' needs are met. You will leverage our proven processes and innovative technology platform to manage shipments and solve challenging problems for our customers. This role provides an excellent opportunity to start your career at C.H. Robinson, with opportunities to grow in Operations, Sales, and Account Management.
Our commitment to you begins on day one with our dynamic and comprehensive onboarding program. This interactive training will jumpstart your knowledge of our company and industry, help you excel here and ensure your proficiency in our systems and processes. The training will be a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this experience ready to be a part of our success and a high performing member of our team.
Responsibilities:
Respond to customers with a sense of urgency to provide an excellent customer experience.
Proactively identify opportunities to improve operational efficiency.
Build and develop relationships with customers to ensure continued partnership.
Communicate shipment updates proactively and accurately ensuring a customer centric approach.
Analyze customer inquiries and provide quality and timely insights and updates to your customers.
Leverage C.H. Robinson's global technology platform, Navisphere, to generate reports, analyze load data and exceed customer expectations.
Network internally with Account Management and Capacity teams.
Required Qualifications:
Preferred Qualifications:
Values a diverse and inclusive work environment
Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills
Ability to persuade, motivate, influence and negotiate with others
Ability to work in a team environment, while also delivering independent results
Excellent verbal and written communication skills
Commitment to executional excellence and outstanding customer service
Strong prioritization and multi-tasking skills
Bachelor's degree or continued education
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE page.
C.H. Robinson Worldwide, Inc.