Account Coordinator

Amphenol is one of the largest manufacturers of interconnect products in the
world. The Company designs, manufactures and markets electrical, electronic and
fiber optic connectors, coaxial and flat-ribbon cable, and interconnect systems.
The primary end markets for the Company's products are communications and
information processing markets, including cable television, cellular telephone
and data communication and information processing systems; aerospace and
military electronics; and automotive, rail and other transportation and
industrial applications.

Account Coordinator

Division/Location: Amphenol- FCI Etters, PA

This position is not eligible for Visa Sponsorship or Relocation.

Job Summary

Full time Account Coordinator, 8 AM-5 PM. Will serve as the primary interface
between the customer and Amphenol FCI for all order related activities and
inquiries. Will work closely with field sales to understand and meet the
customer's ever changing needs.

Principle Duties & Responsibilities

Provide timely, accurate communication on all price and product availability
requests.
Receive and process customer orders on a timely basis, understand the
specific product and shipping requirements, and transmit this info to the
pertinent functions within the business. Will need to process all types of
orders as instructed or access a customer's online site to pull orders.
Maintain the customer cross reference file and shipping arrangements in
current programs and on the customer master profiles.
Thorough understanding of on-time delivery requirements and performance
measurement criteria of focused accounts. Demonstrate effective order management
skills allowing AFCI to attain preferred supplier ratings at such accounts.
Monitor daily status of all late and/or held orders while looking at
alternatives for timely delivery through other shipment methods or product
substitution solutions. Provide prompt accurate response to customer inquiries
regarding such orders, shipments and invoice statuses.
Assist in the collection of receivables and resolve disputed invoices/open
adjustments by working with customer's buyers and AFCI Finance.
Communicate and interface with Product Marketing and Field Sales to share
all information regarding any customer issues.
Effectively utilize all resources to meet/exceed customer expectations where
standard procedures may fall short.
Project a positive image of the business and the customer service function
to our customers and other employees.
Maintain a high level of accuracy in documentation

Essential skills and experience:

To perform this job successfully, an individual must be proficient with
Database software; Internet software; Inventory software; Manufacturing
software; Order processing systems; Word/Excel/Access/Outlook.
Must have keyboarding skills appropriate for efficient, timely responses via
correspondence and order entry/processing.
Microsoft Office and Computer skills required
Demonstrated written and oral communication skills
Working within and navigating ERP system
Embraces personal and professional development
Desire to make own decisions and take responsibility for outcome
Advanced organizational skills with ability to handle multiple assignments
Self-starting ability
Strong team player, ability to work with other employees

Qualifications

Associates Degree in a technical discipline along with current, related
experience; or equivalent work training and at least 5-years of current
experience in a similar role.
Must demonstrate an effective, pleasant telephone manner.
Must be thorough, with strong attention to detail/follow-up

Benefits and Perks

Medical, Dental, Vision, Life & AD&D Insurance, Long Term & Short-Term
Disability, HSA (including employer contribution), 401k with Company Matching,
Tuition Assistance, Tuition I.O. (payment toward your student loan), Fitness
Reimbursement, Employee Discounts, Paternity Leave, Community Service Day,
Referral Bonus, Paid Time Off & Personal Days.

Amphenol Corporation is proud of our reputation as an excellent employer. Our
main focus is to provide the highest level of support and responsiveness to both
our employees and our customers, the world's largest technology companies.
Amphenol Corporation offers the opportunity for career growth within a global
organization. We believe that Amphenol Corporation is unique in that every
employee, regardless of his or her position, has the ability to positively
impact the business.

Amphenol is an "Equal Opportunity Employer" -
Minority/Female/Disabled/Veteran/Sexual Orientation/ Gender Identity or National
Origin

For additional company information please visit our website at
www.amphenol-cs.com