Account Coordinator (Ac)

Masterworks Poulsbo , WA 98370

Posted 7 days ago

This is an introductory position and includes a variety of administrative support functions. The role is to assist the account team assuring that projects for assigned clients are completed in a timely, effective manner and to work with Client Engagement (CE) and various departments of the agency to provide necessary coordination of all agency services.

Requirements

Primary Responsibilities

  • Supports collection and on-time delivery of client deliverables as it relates to projects such as samples, data files, scanline approvals, final PDFs and HTML. This includes both MW and Client deliverables.
  • Provides hospitality services to clients during client meetings.
  • Coordinate and schedule meetings - as well as preparing documents and materials for client meetings.
  • Maintains schedules and calendars for client and account team.
  • Prepare and edit correspondence, communication, presentations, and other agency documents.
  • Support Account Manager in updating proforma and budget tracker worksheets
  • Attend and participate in weekly client status meetings, as appropriate, to update job status and needed resources/materials.
  • Gather and assemble background information and analyses as needed by account team in development of creative briefs.
  • Markup and route all changes for projects to the appropriate internal departments and bring strategic corrections to the attention of the account team for review and approval.
  • Assist the account team with special projects, as needed.
  • Assist internal team by answering questions, gathering information and resource, providing support as needed.
  • Maintains client notebooks for all assigned accounts, detailing past work and work-in-progress, as well as all pertinent information needed for accurate proofreading and meeting of client standards.

Position Requirements

Technical Competencies:

  • Excellent organizational skills and the ability to follow-up on tasks.
  • Ability to work under pressure in a fast paced environment without compromising performance.
  • Strong eye for detail, ensuring all projects are on strategy and follow client preferences.
  • Proficient in computer use as appropriate to functions performed at Masterworks, including strong knowledge of the following:
    • Microsoft Suite (Outlook, Word, Excel, Powerpoint)
    • Google Web platform (Docs, Sheets, Slides)
    • Workamajig
    • Adobe Acrobat
    • Page Proof
    • Slack
    • Basic knowledge of online marketing and storage solutions (including hyperlinks, URLs, Dropbox, FTP, etc)

Behavioral Competencies:

  • Continuous Learning
  • Initiative and Risk Taking
  • Integrity
  • Self-Mastery
  • Collaboration
  • Problem Solving
  • Innovation and Change
  • Communication
  • Diversity
  • Responsive to Customer Needs
  • Planning and Organization
  • Resource Maximization
  • Quality Results
  • Stewardship

Work Experience:

  • 1+ years providing administrative support preferred
  • Experience in advertising or marketing agency preferred

Educational

Requirements:

  • High School Diploma or GED required
  • AA or Bachelors Degree in related field preferred

Benefits

  • Competitive Salaries
  • Full Health Coverage
  • Dental Coverage
  • Vision Coverage
  • 401k matching
  • Profit Sharing Bonuses
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Account Coordinator (Ac)

Masterworks