Account Business Analyst - Clinical Project Leadership

Parexel Fleming Island , FL 32003

Posted 3 months ago

The Account Business Analyst is responsible for working with the senior account team and business partners to analyze and report account information and support solutions that improve compliance, performance and quality project delivery. They employ a simplification and innovative mindset delivering recognizable improvements across the account.

Business Partner and Analyst

  • Analyze and report account information. Facilitate interpretation and decision making based on supporting data

  • Central tracking and support of key project financial items, ensuring appropriate review, flagging of outliers and identification of common themes to support best practice and remediation, including:

o PTC risk/invoicing, PCO support, overconsumption, PLNW accuracy, utilization

  • Support resource solutioning/troubleshooting in support of PRO and account team

  • Identify, scope and support account improvement plans

Resource Demand Expert

  • Hands on support and subject matter expertise for the controlled/rapid transition of new studies from APC into PLNW
  • Active tracking APC and upcoming pipeline and meeting short cycle times from awards to 'correctly contoured state'
  • Ensure team understand contouring needs/best practices as an SME (including account-specific contouring driven by outsourcing strategy)
  • Trouble shoot with PRO/Finance, ensuring visibility to impacted functions

Compliance and Performance

  • Track and report compliance and performance against critical processes (Quality, MPOR etc)

Ad-hoc analysis

  • Administer the account level ADI and support

  • Provide analysis, perspective, answer questions and provide guidance as needed

  • Support departmental initiatives as needed


Business Skills:

  • Excellent interpersonal, verbal, and written communication skills

  • Excellent analytical problem-solving skills

  • A flexible attitude with respect to work assignments and new learning

  • The ability to work successfully with a global team in a matrix environment

  • The ability to influence stakeholders and work closely with them to determine acceptable solutions

  • The ability to present information effectively and confidently in front of internal and/or external clients

  • Excellent planning, organizational, and time management skills

  • Excellent documentation skills

Technical skills:

  • Competency in MS Office applications including, Word, and PowerPoint

  • Excel skills, including experience with Power Query, Power Pivot, VBA, and Macros

  • Basic data preparation/transformation skills

Knowledge and Experience:

  • A general understanding of clinical research and some experience in clinical research services required

  • Experience working with data in a domain relevant to clinical research services

  • Experience performing in an information-based business or analyst role


  • A bachelor's degree in a related discipline desired (life science, business, engineering, computer science, math/statistics, etc.)

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Account Business Analyst - Clinical Project Leadership