Accommodations And Access Assistant / Testing Center (Part-Time)

About Us

Georgia Southwestern State University - a four-year institution - cultivates excellence in learning and teaching that encourages intellectual, personal, and social growth for students, faculty, staff, and the community. Georgia Southwestern State University is a comprehensive state university within the University System of Georgia that offers a full range of bachelor degree programs, along with selected master's and specialist degree programs.

Georgia Southwestern is committed to serving the needs of its developing region with educational programs for high school, for professional and technical graduates; post-graduate professional training; research and business services; and cultural enrichment. Through its national and international affiliations, the University links Southwest Georgia with the global economy and actively fosters a greater understanding of international business and culture.

Job Summary

This position will provide administrative and office support that will involve interacting with students and collaborating with the entire office to provide support and services to students. This position requires a motivated team-player with the ability to deliver a high level of customer service. They must have the ability to judge the sensitivity of information and keep appropriate information confidential. They must be organized, process a keen attention to detail with the ability to work independently. They must work well under pressure, have the ability to manage multiple things simultaneously with a great deal of accuracy, and possess strong written, verbal, and interpersonal communication skills.

Responsibilities

Access and Accommodations Operations (45%)

• Assist with various ADA accommodation arrangements for students such as requests for note takers, help matching appropriate note taker and alerting Director if unable to secure accommodations in a timely manner.

• Assist in maintaining student records such as entering grades, curriculum sheets, medical files, and documentation.

• Follow up with instructors regarding student documentation request.

• Prepare and participate in Preview Day, Storm Day and new instructor forums.

• Work well with students who have a broad range of disabilities, exhibiting professionalism, a positive demeanor, cooperative attitude, respect and sensitivity in all interactions with each student and visitor applying for accommodations.

Testing Center Operations (45%)

• Proctor and monitor lab during exams while exercising judgment and discretion.

• Enforce individual testing requirements by staying in compliance with all testing procedures such as check in, time limits, allowable materials, and also explain and answer any questions concerning examination procedures but not regarding the content of exam.

• Ensure that equipment used during testing is working properly, troubleshoot technical issues, and maintain security of testing area to prevent cheating or any other form of misconduct.

• Achieve and maintain certifications for specialized testing applications/software/programs for multiple test such as GACE, HESi, CLEP, MAT, eCore, TEAS, etc.

• Assist with test set up & shut down.

Related Duties (10%)

• Perform general clerical duties such as answering phones, processing correspondence, maintain files, manage calendars and assist in appointments

• Meet with students in a tactful and courteous manner while enforcing rules and procedures

• Maintain accurate records and keep information confidential

Required Qualifications

• Associates degree required.

• More than two years of related experience required.

Required Documents to Attach

Please attach a cover letter, resume, and contact information for three professional references.

Knowledge, Skills, & Abilities

• Knowledge of modern office practices and procedures.

• Knowledge of university policies and procedures.

• Knowledge of business English, spelling, punctuation, and arithmetic.

• Knowledge of computers and job-related software programs.

• Knowledge of ADA regulations.

• Knowledge of disability services best practices.

• Knowledge of test administration guidelines and practices.

• Skill in prioritizing and organizing work.

• Skill in the management of files and records.

• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.

• Skill in oral and written communication.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at 229-931-2000 or by email at hr@gsw.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with Georgia Southwestern State University, as determined by Georgia Southwestern State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check and drug screen.

Equal Employment Opportunity

Georgia Southwestern State University is an equal opportunity employer. As such, the University takes affirmative action to preclude discrimination in recruiting, transferring, training and terminating of employees because of race, color, creed, age, sex, national origin, veterans status, disability or any other reason in accordance with applicable state and federal statutes, executive orders and other regulations which prohibit discriminatory employment practices.