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Accommodation Services Specialist (Mid-Level)

Expired Job

Boeing Mesa , AZ 85205

Posted 3 months ago

The Boeing Company is recruiting for an Accommodations Services Specialist (Mid-Level).

This position will be part of Boeing Health Services and will be part of a team of Disability Management Specialists that will provide creative and effective services and solutions for employees with a variety of health issues in support of approximately 150,000 Boeing employees.


  • Administer, coordinate and document the activities required for employees and applicants requesting reasonable accommodation due to a medical need.

  • Facilitate the interactive process with managers and employees to address individual needs, workplace accommodations, and compliance requirements.

  • Engage appropriate resources and provide assistance in the acquisition, and implementation of accommodation solutions.

  • Consult, coordinate, and partner with Health Services, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate.

  • Administer and document the reassignment process for employees who are unable to perform essential job functions.

  • Oversee and provide case management for complex accommodation cases and provide risk-mitigating solutions, advice, and guidance in compliance with company policies, processes, state and federal regulations.

  • Maintain system records to ensure accurate and timely information/documentation.

  • Serve as internal consultant on complex matters related to all aspects of the reasonable accommodation process.

  • Support and participate in the Enterprise Reasonable Accommodation Focal network meetings and provide guidance to Enterprise Reasonable Accommodation Focals.

  • Respond to inquiries via the Accommodation Services customer service line.

  • Provide consultative services, education, training and technical assistance to employees, management, Human Resource Generalists, Boeing Health Services, Reasonable Accommodation Focals and other resources regarding company policies, processes, and state and federal regulations pertaining to the area of reasonable accommodation.

  • Support Global Talent, Diversity & Inclusion organization in the development of training, tools, and procedures, and evaluation of the health of the reasonable accommodation process.

  • Maintaining and protecting medical confidentiality.

  • Core competencies of this position include:

  • Building trust with employees and managers

  • Maintaining customer focus and building productive relationships

  • Demonstrating good decision-making skills based on information received from multiple sources Prioritizing work so that critical activities are addressed in a timely fashion

  • Committing to performing quality work in compliance with policies and procedures

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.


Human Resources & Admin

Relocation Assistance Available

No. Relocation assistance is not a negotiable benefit.


This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee.

  • 5 or more years' experience, conducting reasonable accommodation case management, as required by, and in compliance with, the Americans with Disabilities Act

  • Current knowledge of federal and state disability laws and regulatory requirements, including the Americans with Disabilities Act and the Family Medical Leave Act

  • Experience with all phases of the reasonable accommodation process, including initiating, administering, closing, and documenting cases

  • Experience providing consultation and training on reasonable accommodation and disability issues to employers, managers, Human Resources, and other employee groups

Preferred Qualifications (Desired Skills/Experience)

  • Bachelor's Degree or higher

  • Ability to manage multiple complex assignments and be a liaison between multiple groups and organizations

  • Ability to keep detailed records and documentation in a timely fashion

  • Experience training employees and managers on complex issues

  • Knowledge and experience regarding medical confidentiality and privacy issues

  • Experience using Microsoft Word, Excel, PowerPoint, and Access to compose and edit documents

Typical Education/Experience

  • Bachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience.

This position is located in Mesa, AZ and does not offer relocation assistance. Applicants must reside in area or be willing to relocate at their own expense.

Experience Level

Individual Contributor

Job Type




Contingent Upon Program Award




Job Code

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Accommodation Services Specialist (Mid-Level)

Expired Job