Accessibility Services Technical Assistant

Position Information

Position Title Accessibility Services Technical Assistant Position Category Full Time Staff Position Status 12 Month FLSA Exempt Advertised Salary $43,811 Department Career and Transitional Services Working Hours Monday - Friday (Evening and weekend hours may be required) General Description

SUNY Niagara is seeking candidates who are passionate about making education accessible to all individuals and making a difference in these students' lives. We are searching for an Accessibility Services Technical Assistant in our Student Success Center. This position is a para-professional, tenure track position reporting to the Director of Student Success Center.

This position assists the Program Administrator with the daily operation of Accessibility Services in support of students in credit-bearing and non-credit certificate and degree programs and is responsible for the training on adaptive technology, scheduling and provision of accommodated testing, and data sorting and management of disability information in Banner. This position also assists with case management for students with disabilities, including registration, connection with academic support, and transition support.

This individual implements adaptive technology as related to accessibility and conducts campus-wide training as needed. Weekend and evening hours may be required.

SUNY Niagara also provides phenomenal benefits. Please visit https://www.niagaracc.suny.edu/hr/benefits to view our benefits offerings.

Our exceptional work environment fosters growth and personal fulfillment. As an employee, you can expect:

Work-Life Balance: When employees can balance their work and personal lives, they are happier, more productive, and better positioned to support our students.

At SUNY Niagara, generous paid time off, holiday, and leave policies make this possible. Our college closes for winter break from late December through early January and a week in mid-March for spring recess. In the summer, employees observe a four-day workweek, allowing them to enjoy all that Western New York offers.

Professional Growth: SUNY Niagara cares about employees' professional advancement and development.

You will have access to ongoing training, programs, and workshops. We support career growth and encourage employees to pursue further education.

Welcoming Culture: SUNY Niagara values the principles of equity, diversity, inclusion, and social justice as they create a sense of belonging for our students and employees.

We foster a collaborative culture that respects and appreciates different perspectives, ideas, and backgrounds which contribute to the richness of our institution. We believe that our diverse, inclusive community enriches the experiences of students and employees alike.

Meaningful Work: At SUNY Niagara, your work will directly impact the lives of our students and the region we serve.

Our college is for all who are passionate about teaching and focused on supporting students. Our small class sizes facilitate engagement. You will shape students' futures, prepare them for successful careers, and empower them to contribute to society. Your dedication and expertise will propel students to achieve their educational goals.

Become part of an institution that values employees, positively impacts students' lives, and invests in its community.

Typical Work Activities

• Assist with implementation, training and troubleshooting of various software and hardware as it relates to Accessibility Services.

• Recommend and implement innovative, creative, and improved adaptive technology to support enhanced accessibility for students.

• Oversee acquisition or conversion of adaptive format textbooks and other classroom materials for Accessibility Services students.

• Support registration and retention of Accessibility Services students.

• Support efforts to increase completion rates of Accessibility Services students by identifying disability-specific supports and performing outreach to these students.

• Coordinate, organize and process Testing Reservation forms and other Accessibility Services digital forms.

• Coordinate with students and faculty in the scheduling and delivery of accommodated tests.

• Assist with supervision of student notetakers as needed.

• Assist with the gathering of data and reports as needed.

• Contribute to the support of advisement and registration efforts provided through the Student Success Center.

• Coordination of CLEP proctoring, advertisement and web updates.

• Act as liaison and support for Workforce Development for Accessibility Services

• Serves on committees as needed.

• Other duties as assigned.

Essential Functions

Ability to operate computers and other computerized office equipment; ability to convey technical knowledge to non-technical personnel; ability to relate with a diverse population of students, faculty and staff; ability to coordinate numerous priorities with critical deadlines; ability to learn, train, and utilize a variety of accessible software and hardware devices.

Required Qualifications

Bachelor's degree in Special Education, Social Work, Psychology or related degree and the equivalent of one semester supporting students in an educational setting; experience providing customer service; experience working with a diverse population.

Desirable Qualifications

Master's degree in Higher Education Administration; Special Education, Social Work, Psychology or other related field; experience working in higher education; experience working with students with disabilities and adaptive technology.

License(s)/Certifications About SUNY Niagara

SUNY Niagara is a thriving educational institution located between the picturesque landscapes of Niagara Falls and the vibrant city of Buffalo, NY. Our college serves a diverse student population and is committed to providing a supportive and inclusive learning environment. With a commitment to academic excellence and student success, SUNY Niagara offers a supportive and collaborative environment for both faculty and staff.

SUNY Niagara is an accredited institution of higher education that offers high-quality academic programs leading to degrees and certificates that are supported by outstanding student services. The top 4 majors of our students are Liberal Arts and Sciences, Nursing, Psychology, and Criminal Justice. In 2023, SUNY Niagara ranked #1 in graduation rate among community colleges in New York State!

SUNY Niagara provides a variety of cultural, athletic, social, and international experiences, as well as community education, small business, and workforce development that supports economic development that positively impacts the quality of life of valued stakeholders. The college operates through a collegial model of shared governance and transparency and is accountable for meeting the highest standards of professionalism and integrity.

SUNY Niagara has two locations in western New York consisting of 287 acres and 11 buildings. The Sanborn, campus is minutes from Buffalo, Niagara Falls, and the Canadian border and is centrally located between the county's three main cities of Lockport, Niagara Falls, and North Tonawanda.

The Sanborn campus offers a traditional college experience with world-class academics, knowledgeable faculty members, state-of-the-art classrooms, NJCAA athletics, and on-campus housing. We continue to invest in our facilities with the addition of the Learning Commons Center, which has become the nucleus of the campus; a place for faculty to collaborate and help students develop critical thinking skills while incorporating state-of-the-art technology and innovative student support services. We also modernized our campus dining commons, providing quality meal options in a sleek, comfortable, collaborative environment.

The Niagara Falls Culinary Institute (NFCI) is located in the heart of one of the world's biggest tourist destinations, Niagara Falls. Fully outfitted with modern labs and tools for students to use as they train in both classic and trendy techniques, NFCI is home to Culinary Arts, Baking and Pastry Arts, and Hospitality programs. The college also operates Savor, a fine dining restaurant, and La Patisserie, a European-style pastry café, at NFCI.

Our college nurtures and empowers its students and employees in ways that recognize and value our common humanity as well as the richness of our diversity. SUNY Niagara welcomes applicants who want to join a leading regional institution that provides a dynamic, educational environment, responds to students' current and emerging needs, and strengthens its community.

At SUNY Niagara we embrace diversity and promote inclusion throughout the institution by recognizing, accepting, and celebrating differences within our campus and surrounding communities. Therefore, we desire and pursue candidates who share those principles and encourage applicants from all backgrounds to apply to our positions.

EEO Statement

SUNY Niagara does not discriminate and prohibits harassment or discrimination related to any protected category including creed, ethnicity, citizenship, national origin, sex, gender, pregnancy, disability, marital status, political or social affiliation, age, race, color, veteran status, military status, religion, sexual orientation, domestic violence status, genetic information, gender identity, gender expression or perceived gender. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

Posting Detail Information

Posting Number S292P Open Date 05/16/2024 Close Date Open Until Filled No Special Instructions Summary

For full consideration, applications must be submitted by June 3, 2024. If a viable candidate is not found during the initial review, applications submitted after June 3, 2024 will be considered.

SUNY Niagara considers only those applications that clearly demonstrate the applicant meets all required qualifications as indicated on the posting, please review the qualifications before applying. Persons meeting the required qualifications as stated above should submit the following:

• cover letter that addresses each of the qualifications
• resume
• unofficial transcripts
• names and contact information for three (3) current, work related references

Incomplete packets will be rejected for lack of information.

Supplemental Questions