Access Representative - Emergency Department

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Details

• Access Representative - Emergency Department

• ED Registration

• PRN Status

• Variable Shift

• Pay: Starting at: $15.76 / hour

Summary

• This position greets patients, visitors and ascertains their needs, presenting a professional, courteous appearance. Registers patients timely and accurately online. Follows Patient Access standards to ensure adequate data collection and distribution.

• This position works under the supervision of the Director and is employed by Mosaic Health System.

Duties

• Registers or activates patient accounts timely and accurately, updating if necessary to ensure the integrity of the database, registers medical center outpatient, lab specimens, and emergency room patients.

• Obtains appropriate signatures for the following: Hospital Consent to Treat, Assignment of Insurance Benefits, Notice of Privacy Practice if applicable, Insurance pre-certification arrangements and financial responsibility, this includes contacting family, legal guardian, DPOA, or appropriate person when necessary for consent to treat.

• Routes patients to ensure proper tests are completed in the correct order to guard against treatment delay. Escorts patients and/or family to ancillary departments.

• Verifies Insurance Eligibility on every patient encounter. Collects deductibles and co-pay amounts from patients upon admission.

• Assures confidentiality of information regarding patients, hospital personnel and medical staff.

Qualifications

• High School Diploma or GED equivalent. Medical terminology course preferred.

• One year customer service, medical office background preferred. Typing of 35 wpm.