Access Representative All Outpatient Clinics - St. Joseph

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Details

• Access Representative

• Full Time / Part Time / PRN Status

• Day Shift

• Pay Range: $15.25 - $17.54 / hour

Summary

• This position performs tasks, which are directed towards the collection of patient information and its custodianship. Works as a receptionist for the provider's office to support patient care delivery and follow up.

• This position works under the supervision of the Clinic Manager and Access Representative - Lead and is employed by Mosaic Health System.

Duties

• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative. Performs check in and check out functions in clinic.

• Enters patient data into computer systems accurately and completely. This includes patient registration, medical record assignment, and visit creation.

• Prepares release of information and consent forms for patient signature according to applicable statutes, sends requests to other health care provider(s) and coordinates the receipt of this additional information for the physician(s) and other health care providers.

• Receives and relays information to providers, nursing personnel, patients, family members and visitors by acting as a communication liaison.

• Assures confidentiality of information regarding patients, hospital personnel and medical staff.

Qualifications

• High School Diploma, GED or HiSET equivalent. Higher levels of education preferred.

• Computer data entry, customer service, collections and medical record responsibility experience preferred. Knowledge of medical terminology preferred.